Company Overview EchoStar is revolutionizing connectivity across various domains, including satellite television, live-streaming services, smart home installations, and mobile products. Our brands encompass Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
Department Insight Our Technicians play a crucial role in delivering top-notch TV and Smart Home solutions to our customers. In this role, we will equip you with the skills needed to provide an outstanding customer experience. As a testament to our commitment, DISH has received the J.D. Power award six times for Customer Satisfaction.
Your Responsibilities
- Conduct installations and servicing of DISH equipment and smart home technology in customers' homes.
- Educate customers on utilizing their technology effectively and recommend additional services when appropriate.
- Maintain a tidy work environment and demonstrate professionalism while working independently and collaborating with your team.
Why Join Us?
- Career Advancement: Start your journey here and progress quickly! Many of our leaders have climbed up from this position, with opportunities across various departments.
- Salary Increases: Enjoy automatic promotions with a $1 per hour raise after six months and potential 5-10% raises based on your performance.
- Bonus Opportunities: Earn up to $6,400 in your first year and beyond, with high performers receiving redeemable awards for travel, electronics, and more.
- Comprehensive Benefits: Benefit from paid training, time off, health insurance, retirement plans with company match, employee stock purchasing, and educational reimbursement.
- Exclusive Perks: Enjoy complimentary DISH TV services, discounts on Sling TV and Boost Mobile, and receive a company-provided van, necessary tools, and uniforms.
Training Overview
- Receive detailed guidance on installations and services.
- Learn about smart home technology to assist and educate customers effectively.
- Benefit from best practices established by our highly experienced technicians.
Qualifications and Requirements
- Valid Driver's License: Must have a clean driving record.
- Flexible Schedule: Willingness to travel and work varying shifts, including evenings, weekends, and holidays.
- Physical Requirements:
- Ability to climb ladders (up to 40 ft).
- Capable of lifting up to 70 lbs.
- Must maintain a weight limit of 335 lbs.
- Customer Service Skills: Ability to build trust and create exceptional experiences for customers.
- Problem-Solving Ability: Skills in addressing challenges quickly and effectively.
- Determination: Capability to work in varied environmental conditions and tight spaces.
- Adaptability: Comfort with changes and unexpected tasks.
Compensation Hourly wage of $19.75.
Benefits Package Explore a variety of health perks and career opportunities available on our careers website.
All employment offers depend on successful completion of pre-employment screenings, including a drug test and a satisfactory driving record. Compensation may vary based on hourly rate and location pay differentials. The position will remain open for at least 3 days and will continue to be posted for 3 more days until filled.