Company Summary
Join EchoStar and help shape the future of connectivity! We are a leading provider in satellite television services, live-streaming, and smart home installations. Our well-known brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
Department Summary
As a key member of our team, you will deliver exceptional TV and Smart Home solutions to a wide array of customers. Our comprehensive training program will equip you with the skills necessary to provide an outstanding customer experience, connecting more households with advanced technology. A proud six-time J.D. Power award winner, DISH is recognized for outstanding Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
- Visit customers' homes to solve technical issues and introduce smart home technologies.
- Install DISH equipment and smart home products with precision and care.
- Educate customers on how to maximize their technology and recommend additional services when beneficial.
- Maintain a clean and organized work environment while ensuring professional interaction with customers.
What's in it for You:
- Career Growth: Fast-track your career with opportunities for advancement; many leaders started in this role!
- Pay Increases: Automatic $1/hour raise after 6 months, plus additional performance-based promotions with pay increases of 5-10%.
- Bonus Potential: Earn up to $6,400 in your first year, and up to $9,100 annually thereafter. High performers can also receive rewards redeemable for travel, electronics, and more.
- Comprehensive Benefits: Enjoy paid training, generous time off, various health insurance options, 401(K) with company match, an Employee Stock Purchasing Program, and Tuition Reimbursement.
- Exclusive Perks: Complimentary DISH TV service, discounts on Sling TV and Boost Mobile plans, as well as a company-provided van, tools, and uniforms.
Paid Training You'll Get:
- Step-by-step guidance for installations and services.
- Knowledge about smart home technology to support customer education.
- Best practices designed by our most experienced technicians.
Skills, Experience and Requirements
What You'll Need:
- Valid Driver's License: A clean driving record is essential.
- Schedule Flexibility: Be open to travel and capable of working evenings, weekends, or holidays.
- Physical Ability:
- Ability to climb ladders (up to 40 ft).
- Capability to lift weights up to 70 lbs.
- Must meet and maintain a 335 lb weight limit.
- Customer Focus: Build trust and create excellent experiences for customers.
- Problem-Solving: Address a variety of challenges effectively on the spot.
- Determination: Willingness to work in diverse weather conditions and tight environments.
- Adaptability: Ability to handle unexpected tasks and changes smoothly.
Salary Ranges
Compensation: $22.25/hour
Benefits
Explore our comprehensive benefits package on our careers website.
Employment is contingent on passing a pre-employment screening that includes a drug test and acceptable driving record.
The application will be open for at least 3 days and will extend by 3 days until the position is filled.