Company Summary EchoStar is at the forefront of transforming connectivity. Our reach extends across satellite television, live-streaming services, smart home installations, mobile plans, and products. Our brand portfolio includes Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
Department Summary Our team of Technicians provides TV and Smart Home solutions to millions. In this role, you will receive training to create a top-notch customer experience, connecting more households with innovative technology. As a crucial part of our team, you'll help us maintain our reputation, highlighted by DISH's recognition as a six-time J.D. Power award winner for Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
- Visit customers' homes to solve problems and introduce smart home technology.
- Install and service DISH equipment and smart home products.
- Educate customers on how to use their technology and recommend additional services when beneficial.
- Maintain a clean work area while demonstrating a professional demeanor, working independently but staying connected with the team.
What's in it for You:
- Career Growth: Enhance your career quickly! Many of our leaders started in this position and have advanced to various departments for new challenges.
- Pay Increases: Automatic promotion after 6 months with a $1/hour raise, plus performance-based promotions offering 5-10% increases.
- Bonus Potential: Opportunities to earn up to $6,400 in your first year and up to $9,100 annually after, with high performers also receiving AwardPerqs for travel, electronics, and more.
- Comprehensive Benefits: Enjoy paid training, time off, medical, dental, vision, life insurance options, HSA, a 401(K) with company match, Employee Stock Purchasing Program, and tuition reimbursement.
- Exclusive Perks: Receive complimentary DISH TV (valued at $114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), along with a company-provided van, tools, and uniforms.
Paid Training You'll Get:
- Step-by-step guidance for installations and services.
- Knowledge of smart home technology to support and educate customers.
- Best practices shared by our most experienced technicians.
Skills, Experience, and Requirements
What You'll Need:
- Valid Driver's License: Required to have a clean driving record.
- Schedule Flexibility: Willingness to travel and ability to work evenings, weekends, or holidays as needed.
- Physical Ability:
- Climb ladders (up to 40 ft).
- Lift up to 70 lbs.
- Must meet and maintain a weight limit of 335 lbs.
- Customer Focus: Ability to build trust and create excellent customer experiences.
- Problem-Solving Skills: Capability to handle a variety of challenges on the spot.
- Determination: Willingness to work in tight spaces and adverse weather conditions.
- Adaptability: Capacity to manage changes and unexpected tasks smoothly.
Salary Ranges Compensation: $19.25/hour.
Benefits Discover our range of health perks and career opportunities on our careers website.
Employment is contingent upon successful completion of a pre-employment screening, which includes a drug test and a review of your driving record. The compensation mentioned may reflect an amalgamation of hourly pay and location pay differential.
This position will be posted for a minimum of 3 days or until it is filled.