Cable Installation Specialist - Dish Network : Job Details

Company Summary

EchoStar is at the forefront of innovating connectivity solutions. We provide services encompassing satellite television, live-streaming content, smart home installations, and mobile offerings. Our well-known brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

Department Summary

As part of our dedicated team, our technicians play a vital role in delivering unmatched TV and Smart Home services. You will be trained to enhance customer interactions and educate users on smart home technology, ensuring they receive outstanding service during every home visit. Our commitment to customer satisfaction has been recognized over the years, making DISH a repeated winner of the J.D. Power award for Customer Satisfaction.

Job Duties and Responsibilities

What You'll Do:

In this role, you will visit customers' homes to resolve issues and introduce them to innovative technology.

• Install and service DISH equipment along with smart home products at customers' residences
• Guide customers on how to use their technology and suggest additional services when beneficial
• Maintain a tidy work environment while upholding a professional demeanor; work independently yet remain in communication with your team

What's in it for You:

• Career Growth: Start your journey here and advance quickly! Many leaders within our company began as cable installation specialists, with numerous opportunities for new challenges in various departments.
• Pay Increases: Automatic promotion after 6 months equipped with a $1/hour raise, plus additional raises based on performance of 5-10% at future promotions.
• Bonus Potential: Earn up to $6,400 in your first year, with potential to reach up to $9,100 annually thereafter. Top performers can also receive AwardPerqs, redeemable for travel, electronics, and more.
• Comprehensive Benefits: Enjoy paid training, ample time off, and a robust package including Medical, Dental, Vision, Life Insurance, Health Savings Account (HSA), 401(K) with company matching, Employee Stock Purchasing Program, and Tuition Reimbursement.
• Exclusive Perks: Receive complimentary DISH TV service valued at $114.99/month, discounts on Sling TV services, and affordable Boost Mobile plans starting at $15/month, plus a company-provided van, tools, and uniforms.

Paid Training You'll Get:

• Structured, step-by-step training for installations and customer service
• Knowledge of smart home technology to assist and instruct customers
• Guidance and best practice insights from our skilled technicians

Skills, Experience, and Requirements

What You'll Need:

• Valid Driver's License: A clean driving record is essential
• Schedule Flexibility: Willingness to travel and work flexible hours, including evenings, weekends, or holidays
• Physical Ability: Must be able to climb ladders (up to 40 ft), lift weights up to 70 lbs, and maintain a weight limit of 335 lbs
• Customer Focus: Establish trust and create remarkable experiences for our customers
• Problem-Solving Skills: Effectively address a variety of challenges on the spot
• Determination: Comfortable working in tight spaces and varied weather conditions
• Adaptability: Capable of managing changes and unforeseen tasks with confidence

Salary Ranges

Compensation: $19.75/Hour

Benefits

From diverse health benefits to new career pathways, explore all available benefits on our careers website.

Employment is contingent upon successfully completing a pre-employment screening, including a drug test and an acceptable driving record. The compensation listed may reflect a combination of hourly pay and location-based differentials.

This job posting will be active for a minimum of 3 days, with extensions of 3 days until the position is filled.