C-Store Manager - Refuel Operating Company, LLC : Job Details

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The C-Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising employees and assistant managers.

The C-Store Manager oversees store profits and all controllable expenses, including labor, inventory levels, and cash and inventory shortages.

• Assist in recruiting, recommend for hire, and train team members to ensure excellent customer service.
• Motivate, encourage, and challenge store team members.
• Promote and resolve customer complaints professionally and promptly.
• Implement and enforce daily operating procedures to keep the store clean, stocked, organized, and well-maintained.
• Ensure merchandise is stocked, displays are attractive, correctly priced, and safely displayed.
• Supervise and discipline employees according to company policy.
• Monitor competitor gasoline prices and report to the corporate office timely.
• Complete daily paperwork and computer entries as required.
• Monitor cash over/short, inventory shrinkage, and drive-offs daily.
• Conduct store meetings with employees, at least once a month.
• Perform all duties of a store team member physically as needed.
• Understand and utilize daily store operation reports.
• Follow and enforce company policies and procedures.
• Implement monthly promotions and ensure POS signage is properly posted.
• Report pricing issues to the Price Book Administrator.
• Enforce merchandising and vendor policies.
• Ensure safety and security protocols are followed and report unsafe conditions.
• Report and process incidents or accidents following company procedures.

At Refuel, we aim to change your view of convenience stores through technological investments and innovative store designs, building a brand you can trust for all your needs.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

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