Business Services Lead - EDSI Solutions : Job Details

Salary $53,000 year

Scope of Position

Responsible for assisting with building business relationships with current, former, and new employers and partners, overseeing and leading activities for the day-to-day BST

Serve as a liaison among employers and PA CareerLink partners

Essential Functions

Act as an ambassador and concierge to the business community, developing/maintaining relationships with Chambers of Commerce, Economic Development and other business-oriented groups

Market total product box of all business services to employers, including training, talent acquisition, federal subsidies, and resources to economic development

Collaborate with the local Employer Outreach Team to share information best served to support the goals of local employers

Monitor the activities of direct reports on the BST related to daily activities and provide feedback on progress/needs for improvement

Gather information needed for the posting of events and initiatives on social media

Suggest and create innovative ways to market PA CareerLink services to employers and jobseekers

Assist with the updating/maintaining of Business Services marketing materials

Maintain and operate PA CareerLink Constant Contact account

Schedule and facilitate onsite presentations and seminars

Assist with the creation and implementation of outreach plans and special projects as assigned by the Berks WDB

Provide strategic support to the Director of Business Services on ways to help exceed contract goals

Help create regular reports on team goals and leverage reports from workforce partners to make adjustments in service delivery

Represent the local workforce system at conferences, meetings, and targeted social functions as required

Coordinate employment recruitment events and assist with the coordination of large-scale job fairs

Supervise and train Business Service Representatives on employer outreach, local policies/processes and initiatives in support of the Director of Business Services

Support engagement and collaboration with WIOA and EARN Teams to ensure jobseekers are aware of and participate in recruitment events, job fairs, and responses to open positions

Serve as the direct point of contact for employers, partners, and Berks WDB in the absence of the Director of Business Services

Other opportunities as available

Education and Experience Requirements

Bachelor's degree in business, education, human services or related area, or equivalent experience

1-3 years of professional/supervisory/leadership experience or equivalent work experience

Experience in sales or customer service required

Should have notable skills and experience in providing business development

Communication, interpersonal, and analytical skills to identify trends and make recommendations

Must be able to converse with a wide range of professionals and demonstrate a positive professional attitude

Proven ability to make professional presentations to large groups of people

Must have notable experience in a team-oriented environment

Proficient in Microsoft Office Products; Experience using creative suite software such as Word, PowerPoint, and Excel

A driver's license and clean driving record is required