Business Service Rep Clinic - Carle Health : Job Details

Accurately and efficiently completes registration for new and existing patients. Checks patients in upon their arrival for scheduled appointments. Performs tasks related to cash drawer management including co-pay collections. Requests, locates, sends and receives patient medical records as needed. Understands computer applications common to the desk areas. Receives all incoming telephone calls. Handles and maintains the sale of products pertinent to site or area. Checks patients out in a prompt and friendly manner. Demonstrates customer service excellence in accordance to Carle policy. Adheres to and enforces Carle policies and procedures. Acts as a patient advocate at all times. Attends meetings to enhance knowledge. Performs all other duties as assigned. Adheres to and enforces Carle Foundation Administrative and Departmental policies and procedures. Demonstrates competency in all aspects of the Patient Services Representative role. This may include ordering clerical supplies, recall...Business, Clinic, Patient Services, Service, Retail, Healthcare