Business Process Consultant - SuccessFactors : Job Details

SAP Labs, LLC seeks a Business Process Consultant at our Newtown Square, PA location to be responsible for performing and leading overall analysis of situation at key accounts.

Expectations and tasks include:

• Identify top issues in key account engagements.
• Lead analysis of system landscape and technical issues.
• Lead analysis of core business processes for all applications.
• Lead analysis of system and application operation.
• Deliver functional or technical tasks in MaxAttention projects.
• Bring technical or application expert knowledge into the project.
• Co-operate with the Focus Technical Quality Manager (TOM) to answer difficult functional or technical questions and execute concrete tasks.
• Deliver Onsite & Remote services for MaxAttention, Active Embedded and Mission Critical.
• Support (escalations & task forces, MCS Backoffice) including Optimization, Assessment, Technical Integration/Validation, Empowering trainings and workshops and Engineering Services.
• Learn to deliver onsite services as functional expert for broad area of topics.
• Deliver Expert Guided Implementation.
• Actively provide customer feedback to development based on delivery.
• Analyze functional gaps in ICC and developments to close gaps.
• Implement specific best practice operations scenarios.
• Develop trainings, specifications and documentation.
• Ensure that services and documentation are available and up to date for the respective area of expertise.
• Take over development tasks in projects or service development.
• Deliver root cause analysis, provides solutions, and delivers services for specific fields/areas.

Education and occupational experience:

Bachelors degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field of study and five (5) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Masters degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field of study and three (3) years of experience in the job offered or related occupation.

Qualifications/skills and competencies experience:

Experience must involve two (2) years in the following:

• SAP MM/IM
• SAP S/4HANA Sourcing and Procurement domain
• Integrating SAP Ariba procurement solutions with SAP S/4HANA and SAP ERP
• SAP Ariba Sourcing and Contracts, Buying & Invoicing
• SAP Field Glass
• Programming with SAP ABAP and SOL
• Technical aspects of integration of procurement solutions on SAP S/4HANA Cloud
• Critical Customer Management and root cause analysis of complex technical issues in SAP
• Delivering solution assessment of customer SAP Procurement systems end-to-end to align with SAP best practices
• Delivering Integration validation and Performance optimization to ensure solutions meet SAP standards
• SAP ISRetail domain
• JDA Demand & Forecasting, Assortment Planning, Allocation & Replenishment Planning, Macro Space Planning & Merchandise Financial Planning domains