Business Operations Analyst - Brooksource : Job Details

This range is provided by Brooksource. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$40.00/hr - $50.00/hr

Business Operations Analyst Direct to Consumer

Summit, NJ - Hybrid (3 days in office)

About the Role

As our client expands their D2C portfolio, we are seeking a Business Operations Analyst to drive data-informed decisions that optimize operational performance across our consumer-facing digital platforms. This role sits at the intersection of analytics, strategy, and digital operations, supporting new site launches and helping shape how they measure the impact of feature development on business outcomes.

Key Responsibilities

• Analyze operational performance metrics (e.g., order completion rates, delivery timelines, etc.) to identify trends, risks, and opportunities across D2C platforms.
• Design and execute A/B tests to assess impact of new features or business processes on key performance indicators.
• Partner cross-functionally with Product, Engineering, and Digital Experience teams to evaluate the business impact of software development.
• Develop Power BI dashboards and SQL-based reports to provide visibility into customer behaviors, fulfillment health, and operational performance.
• Use Google Analytics and additional tools to monitor traffic, conversion, and post-deployment feature success.
• Serve as a consultative thought partner to leadership and stakeholders by providing data-driven recommendations on where to invest, optimize, or scale.
• Support the onboarding and operational readiness of new D2C sites being added to the portfolio.

Qualifications

• Bachelors degree in Business, Analytics, Information Systems, or a related field.
• 35 years of experience in a business operations, analytics, or D2C/eCommerce environment.
• Strong proficiency in SQL and Power BI (or similar BI tools).
• Experience with Google Analytics and A/B test planning/interpretation.
• Ability to tell a compelling story using data and present findings to both technical and non-technical stakeholders.
• Self-starter with a consultative mindset, curious about how digital capabilities translate to business outcomes.

Nice to Have

• Experience in CPG or consumer health industry.
• Familiarity with agile software development cycles and product/feature analytics.
• Knowledge of ecommerce platforms (e.g., Shopify, Salesforce Commerce Cloud, etc.).

Whats in it For You?

• Working for a well-known, international Fortune 50 company
• Exposure to high-level business professionals in a variety of departments and global locations
• Access to cutting edge tools and technology
• Culture driven, hybrid remote work environment
• The opportunity to not only create solutions, but impact life, technology and the world

EEO Statement:

• Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Seniority level

• Seniority level Associate

Employment type

• Employment type Contract

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting and Consumer Services

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Inferred from the description for this job

Medical insurance

Vision insurance

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