Business Data Analyst - Ametek : Job Details

Ametek, Inc. Job description: Paragon Medical, a business of AMETEK, is a trusted partner in medical device manufacturing, offering end-to-end solutions from concept to final production. With expertise across various applications, we deliver high-precision components and complete products tailored to exceed customer expectations. Job Summary: A strategic and analytical Business Data Analyst with a cross-functional focus on enabling data-driven decision-making across Integrated Business Planning (IBP), Global Customer Service, and Commercial functions. This role plays a critical part in aligning operational execution with strategic goals by delivering insights that enhance planning accuracy, customer satisfaction, and commercial performance. Key contributions: • Integrated Business Planning (IBP): Supports end-to-end planning cycles by providing data models, scenario analysis, and performance tracking to align supply, demand, and financial goals. • Global Customer Service: Analyzes service metrics, customer feedback, and operational data to improve service levels, reduce response times, and enhance customer experience. • Commercial: Delivers insights into sales performance, pricing strategies, and market trends to support revenue growth and strategic initiatives. Job Duties: Integrated Business Planning (IBP) Support • Ensure data integrity for monthly forecast loads. • Analyze and maintain data models and dashboards to support demand planning, supply planning, and financial alignment. • Ensure data consistency, alignment, and integrity across planning cycles and business units. • Provide scenario analysis and forecasting to support strategic decision-making across functions. Global Customer Service Analytics • Analyze customer service metrics (e.g., response time, resolution rate, satisfaction scores) to identify trends and improvement opportunities. • Partner with service teams to develop KPIs and performance reports that drive operational excellence. • Support initiatives to enhance customer experience through data-driven insights. Commercial Analytics & Reporting • Deliver insights on sales performance, pricing, customer segmentation, and market trends. • Tracking and reporting support on key commercial KPIs to inform strategic planning and execution. Data Management & Visualization • Collect, clean, and validate data from multiple sources to ensure accuracy and reliability. • Design and maintain dashboards and reports using tools like Power BI or Excel. • Translate complex data into clear, actionable insights for stakeholders at all levels. Cross-Functional Collaboration • Act as a liaison between business units and technical teams to ensure data needs are met. • Participate in cross-functional meetings to align on priorities, share insights, and support business objectives. • Provide ad hoc analysis and support for special projects and executive requests. Continuous Improvement • Identify opportunities to automate reporting and streamline data processes. • Stay current with industry trends, tools, and best practices in data analytics and business planning. • Contribute to the development of analytics standards and documentation. Education: • Bachelor's degree required in a relevant field such as Business Analytics, Supply Chain, Operations, Finance, or Data Science. Experience: • 3–5 years of experience in a manufacturing or operations environment preferred. • Proficient in Microsoft Office tools, including Excel (advanced functions), Word, and PowerPoint. • Experience with SIOP, S&OP, or Integrated Business Planning (IBP) processes preferred. • Familiarity with MRP/ERP systems (e.g., Visual, SAP, Oracle) and business process modeling. • Hands-on experience with data analysis and visualization tools such as Alteryx, Power BI, Tableau, or similar platforms. KSA's: • Strong ability to translate complex data into clear, actionable insights for cross-functional stakeholders. • Strong analytical and problem-solving skills. • Excellent organizational and interpersonal skills. • Self-motivated with the ability to build positive working relationships. • Effective communicator with a collaborative mindset. • Ability to manage multiple priorities in a dynamic environment. • Proficiency in data visualization and reporting tools (e.g., Power BI, Tableau, Alteryx). • Familiarity with statistical and forecasting techniques to support planning and decision-making. • Understanding of end-to-end business processes, especially within IBP, Commercial, and Customer Service functions. • Ability to identify data quality issues and implement corrective actions. • Continuous improvement mindset with a focus on process optimization and automation.