Business Analyst (non-technical computer support, flow diagrams, structure charts, SQL) - MVP Consulting : Job Details

HBITS-06-14062 The Junior Business Analyst is an entry level position that works closely with the Senior Business Analyst team, OCFS and the Foster Care agencies to achieve the Casework Contact Assurance goals. Through the Casework Contact Assurance special project, the Junior Business Analyst will continue to provide, operational and focused management support to the Region 3 based local social service districts and voluntary agencies in their efforts to make certain that required visits are documented. Additionally provide administrative support to the Regional office. This role leverages the individual's knowledge and analytical skills to support the execution and delivery of the OCFS Casework Assurance initiative in accordance with ACYF-CB-PI-07-08. The positions will also support the Regional Office in the monitoring of the voluntary agencies case management/case planning responsibilities including compliance with OCFS child safety and CPS monitoring requirements. Primary duties will include:

• Collecting, analyzing and documenting the required data, information and goals and transferring the same to the senior analyst team.
• The candidate should understand the business process and requirements of the voluntary agencies, elicit requirements from them using interviews, surveys, site visits, and business process descriptions.
• Communicate and collaborate with OCFS staff, local social services district staff (the Administration for Children's Services) and voluntary agency staff to analyze information needs and ensure recommended solutions are implemented.
• Provide continued support to districts and agencies with review of CONNECTIONS with relation to data integrity for Casework Contacts.
• ny other duties deemed necessary by the Regional Office that impact permanency for youth.
• Ensuring all support activities are executed on schedule, including but not limited to distribution of materials for meetings, coordinate meeting activities as needed, distribute team communications, collect status reports, and develop or distribute team communications.
• Working with OCFS management, Program Leads, and Business Analysis team on different aspects of the project life cycle to ensure requirements are defined accurately, reports meet the defined requirements, and they are distributed and reported efficiently and accurately.
• Ensuring users receive appropriate support for related recommendations, fixes and enhancements and existing documentation is updated accurately.
• bility to gather and interpret relevant data and information and generate report of findings to OCFS, Program Leads, and Business Analysis team. Document all site visits in a progress report.
• Support how stakeholders view the team as proactive and responsive to their agency needs.
• Performing business analysis documentation and research, working with key users in the continual improvement of business processes within their functional areas.

Business Analyst Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution. Junior: 12 - 36 months

12 months experience working directly with users in a health and human service environment.

12 months experience providing non-technical computer support.

12 months experience with use of software to collect, filter, process, create and distribute data.

12 months experience creating flow diagrams, structure charts, and other types of system or process representations.

12 months experience performing information activities to support the implementation of an automated service system

12 months experience with use of SQL.

12 months experience facilitating or providing technical assistance to users/groups to improve current business practices

Bachelor's degree