Business Analyst - Marathon Petroleum : Job Details

At MPC, we're committed to being a great place to work one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

The Business Analyst is a business representative for the end-to-end processes used within several commercial product lines including, but not limited to, Enterprise Trading & Risk Management (ETRM), Marketing Pricing & Rates (MPR), Operational Margin (OM), End Product Sales Forecast (EPSF), and Product Availability & Allocations (PAA). The role interacts with business leaders, subject matter experts, and IT to validate functional and system requirements, develop business cases, explore and implement process improvement suggestions, and execute problem resolutions within commercial systems.

The successful candidate will be a highly motivated self-starter, with strong attention to detail and interpersonal skills and tenacity to work through process improvements and change readiness opportunities for the benefit of MPC. The candidate will work with a wide array of organizations and business functions within MPC. It will also work closely with Product Owners and IT to troubleshoot issues and advocate for changes on behalf of the business. The candidate should be able to work in a team environment and maintain a strong business partnering focus.

• Provides day-to-day system administration support for at least one product line within the commercial application space (OM, EPSF, or PAA). Also expected to become able to support RightAngle / ETRM applications, Sales Data Flows, and Market Pricing & Rates over time.
• Collaborates with stakeholders to elicit, document, and prioritize business requirements for trending issues with the help of the commercial product owners.
• Conducts thorough analysis of existing processes and systems to identify areas for improvements in the commercial application space.
• Collects and analyzes data to identify trends, patterns, and insights that can inform business decisions.
• Creates and maintains reports and dashboards to track key performance indicators.
• Develops process maps and workflow diagrams to illustrate current and future states of business processes; identifies bottlenecks and areas for optimization within existing workflows.
• Works closely with cross-functional teams to design and propose effective and efficient solutions.
• Provides input and conducts testing for the development and implementation of new systems or process enhancements for supported product lines.
• Communicates to internal stakeholders and trains end-users on new systems or process enhancements.
• Ensures business needs are clearly communicated and understood by all stakeholders.
• Ensures implemented solutions meet business requirements and quality standards for short and long-term supportability.
• Monitors industry trends and best practices to identify opportunities for continuous improvement.
• Serves as business liaison for internal and external audits.
• Ability to prioritize work items and be adaptable to changing priorities
• This role supports applications that require 24x7 availability and has an on-call requirement of 1-2 times per quarter for a week at a time.

Additional responsibilities will be required if the individual is hired into the Lead Business Analyst role.

• Bachelor's degree required.
• Two (2) years experience required.
• Experience working with commercial business and systems preferred
• Experience working within ServiceNow preferred

Location:

Findlay, Ohio

Additional locations:

San Antonio TX

Job Requisition ID:

00018056

Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here. If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at [email protected]. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability