Business Analyst - SOL Digital LLC : Job Details

Who We Are Sol is a consulting and talent services firm that partners with clients to plan and execute technology transformations and other critical business strategies. We deliver advisory services, source top-tier talent to drive initiatives forward, and help staff our clients' ongoing operations with precision and care. Our expertise spans technology and digital project portfolios across media and entertainment, financial services, healthcare, retail/consumer, and the government sector, with an emerging presence in the energy/industrial markets. At Sol, we seamlessly integrate into clients' existing teams and projects, helping to solve complex business and operational challenges. Cross-functional collaboration and clear communication are at the heart of everything we do. We are proud to be our clients' partners in progress - helping them reach their goals at the Speed of Light (Sol). Our Talent Philosophy We are building an international talent network of seasoned practitioners who have proven themselves in previous industry or consulting roles. We seek individuals who are self-starters and independent workers, able to perform in roles ranging from on-site to remote. As a widely dispersed team mixing full-time employees with contractors, Sol's cultural programming and initiatives are designed to foster connection and engagement. Our ethos also embraces community service, personal health, and sustainability among our workforce. You'll fit in well if you demonstrate traits of the Sol Persona:

• Skills & Experience: Proven capability of delivering on the project scope, and possessing industry experience when necessary

• Ownership Mindset: Able to work independently, without layers of supervision, and to look for opportunities to add unexpected value for the client

• Clear Communication: Collaborate effortlessly with fellow Sol staff and client colleagues alike

• Empathy and EQ: Put on the client's hat and adopt the client's goals as our own

• Adaptability: Quickly onboard new projects, industries, and teams, and match new client operating models and workplace cultures

• Agility: Fast learners and diligent workers who enable our Speed of Light delivery

• Curiosity: Individuals who continuously build their capabilities and knowledge base, and actively seek opportunities for clients

• Hybrid-Work Proficiency: Demonstrated ability to stay synced and on task remotely, in-person/on-site, or in hybrid workplace environments

• Integrity: Communicating openly and truthfully with clients, colleagues, and stakeholders, even when the truth is difficult. Following through on commitments, meeting obligations, and taking responsibility for actions and decisions

• Entrepreneurial Mindset: Our best people act like small business owners, looking to develop lasting client relationships. They help clients anticipate and solve emerging problems and grow their revenues. At the top levels, you use this mindset to help us generate new business.

What you'll do at Sol:

• Understand client business needs and drive identification and documentation of business and user requirements across multiple business units

• Conduct elaboration sessions and/or stakeholder interviews to identify and document user stories, including high-level processes, estimates, and priorities

• Design and document workflows to understand current state processes and potential gaps

• Lead the solution design process and ensure business requirements are effectively translated into suitable solutions

• Configure new applications, unit test custom features, and demonstrate new features to end users

• Document new features and functionality, create training materials, and deliver training to end users

• Build and develop strong, trusting long-term business relationships with clients with strong interpersonal skills and abilities

What we're looking for:

• 5+ years in consulting, business analysis and/or relevant industry work

• Bachelor's degree or equivalent experience in IT, Computer Science, Engineering, Architecture, or another related field (Technical BA)

• Experience in documenting and working within large-scale and highly interconnected processes and teams spanning domestic and international operations

• Strong proficiency in the Microsoft Office Suite / Teams / 365, including PowerPoint and Excel, with advanced analytical and communication skills via Office/Teams/365.

• Ability to speak comfortably in front of an executive audience and lead productive and pointed meetings among stakeholders

• Ability to quickly adopt potential client workplace communications and productivity platforms (e.g. Zoom, Slack, Google Workspace, etc.)