Business Analyst - RIT Solutions : Job Details

Job Title: Business Analyst - IM IT Sales Tech Hybrid 3 Days a Week Onsite - Contract Position 5-7 years demonstrated experience with writing business user requirements and functional specifications Reports to: Sales Systems Manager Bachelor's Required Basic Purpose: The Business Analyst will work with all members of the Sales Tech team to implement and support projects and systems for all Distribution personnel . The primary focus of this position is theadministration, enhancement, support and integration of Sales and CRM systems . Responsibilities include, but are not limited to: - Performing detailed business and data analysis - Documenting business and functional requirements - Developing end user documentation - Writing and executing test plans and cases - Answering user questions - Resolving system issues/problems in a timely manner - Data Analysis and Data Mapping The individual must be motivated, well organized, be sensitive to project and production deadlines, have a quick learning ability and be able to work both independently and in a team environment. They should have a demonstrated ability to work well under pressure and to handle multiple assignments and tasks over a given time period Primary Responsibilities: - Work closely with other members of the team to perform data analysis, solutions design, testing, and release management across multiple systems - Assist team members in evaluating and implementing vendor tools and processes. - Ability to work with non-technical end users to interpret and document user requirements and develop functional specifications - Participate in meetings with technical groups to ensure that all design questions (e.g., application security, data feeds, etc.) are addressed through the business analysis process - Ensure the timely and accurate processing of internal client requests. This includes maintaining standard Application support documentation and supporting the global production response team - Serve as subject matter expert process, and/or operational proxy for end users in targeted areas of focus - Manage operationally focused projects (e.g., non-political, data/workflow oriented) - Participate in other Sales Tech support responsibilities as assigned - Develop and execute test plans and test cases Job Requirements: Run the Checklist - Ability to communicate clearly, both verbally and in writing - Knowledge of software development and the system implementation life cycle - Knowledge of client-server, database, system design, data modeling and technical architecture concepts - Strong data query and analysis abilities and experience - Experience with data mapping, data conversion, data integration - Knowledge or experience with Snowflake Data Platform; for Client Data Platform - Nice to have - Knowledge or experience with Salesforce CRM System - Strong problem identification and problem-solving skills; ability to propose solutions - Experience with Distribution/Sales systems - Preferred - Financial Services industry knowledge - Preferred - Knowledge of Tableau preferred - Knowledge of Business Intelligence Tools a plus - Knowledge of JIRA agile development software preferred - Bachelor's degree or equivalent business experience (computer science degree preferred)