Business Analyst Associate - Arizona State University : Job Details

Job Profile: Business and Data Analyst 1 Job Family: Business and Data Analytics Time Type: Full time Max Pay - Depends on experience: $60,000.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Description: Supports business and technology teams in maintaining and enhancing Workday Financial Management and Human Capital Management (HCM) systems. Assists with system updates, gathers basic requirements, and helps analyze business needs under guidance from more experienced team members. Participates in testing activities and provides user support for system-related issues. Applicant must be eligible to work in the United States; ASU University Business Services will not be a sponsor for this position. This position may qualify for hybrid work depending on business need and department approval Pay is $55,000 - $60,000 per year; DOE Essential Duties:

• Assist in gathering and documenting business requirements for Workday Financial and HCM modules.
• Support senior analysts in preparing functional specifications and system documentation. Participate in Workday testing activities, including writing test cases, executing test scripts, and logging results.
• Help monitor and troubleshoot user issues; systems; or integration issues; escalating more complex problems to appropriate team members
• Collaborate with internal teams to support the delivery of Workday enhancements and configurations.
• Contribute to research and analysis efforts to evaluate system capabilities and identify improvement opportunities.
• Manage support tickets using ServiceNow and/or JIRA, ensuring timely responses, clear documentation, and appropriate resolution, or escalation.
• Maintain a strong focus on customer service by communicating clearly and professionally with end users and stakeholders.
• Performs other related duties and responsibilities as assigned to support the overall success of the department and institution.

Desired Qualifications:

• Experience in Workday Financial Management and/or Human Capital Management (HCM).
• Experience in customer service ticketing systems.
• Experience documenting and mapping business processes.
• Knowledge of higher education administrative systems and related business principles.
• Knowledge of automated and manual management information systems.
• Knowledge of forms design and procedures development.
• Ability to analyze complicated problems.
• Ability to clearly explain concrete processes and abstract concepts both orally and in writing.
• Ability to perform effectively as a member of a team.

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.
• Required to stand for varying lengths of time and walk moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
• Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts.

University Business Services (UBS) supports the New American University's vision of excellence, access, and impact by providing business services and solutions to the university. UBS is comprised of departments including Auxiliary Business Services, Environmental Health and Safety, Parking and Transit Services, Physical Security Initiatives and Emergency Management, Risk Management Services, Supply Chain Management, and Sustainability Practices. At ASU, we care about our employees. We offer a total rewards package that includes:

• AZ state school tuition reduction for employees and their dependents and spouse; available on day one of employment.
• Competitive wages.
• Employee assistance for confidential and free behavioral health services.
• Generous accrual of paid sick and vacation time.
• Low cost dental, health, life and vision Insurance benefits.
• Paid adoption and fertility subsidies.
• Paid time for professional development and volunteering.
• Retirement programs with employer match.
• Wide variety of employee discounts through ASU partnerships.
• More Info can be found here: (

Driving Requirement: Driving is not required for this position. Location: Campus: Tempe Funding: No Federal Funding Instructions to Apply: Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO: To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission. Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at 480-###-####. Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.