BUILDING SERVICES WORKER, LEAD - University of Georgia : Job Details

Position InformationClassification Title Service/Maintenance Foreman/Lead FLSA Non-Exempt FTE 1.00 Minimum QualificationsRequires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.Preferred QualificationsTechnical & Operational Expertise* Extensive custodial experience, including floor care, sanitation protocols, and minor maintenance (e.g., light bulb replacement from 8' ladders)* Familiarity with custodial equipment and supply management, including ordering, stocking, and safe chemical use* Ability to perform hands-on custodial work when short-staffed-this is a working leadership roleLeadership & Supervision* Experience supervising teams of 6-10 custodial staff* Skilled in coaching, mentoring, and performance management* Ability to communicate expectations clearly-verbally, in writing, and electronicallyAdministrative & Communication Skills* Comfortable with reporting, documentation, and stakeholder communication* Experience collaborating with HR and senior leadership on employee relations* Ability to train staff in custodial operations and workplace safety (often in partnership with a training group)Judgment & Flexibility* Strong problem-solving skills and the ability to resolve issues independently* Willingness to respond to emergencies as neededPosition SummaryThe Building Services Worker Lead is a key position within Facilities Management Division's Building Services unit. Reporting directly to a Manager, this position will be responsible for day to day management of custodial operations within an assigned building or collection of buildings. The Building Services Worker Lead directly supervises crews approximately 6 to 10 employees who are responsible for care, cleaning, and minor maintenance of campus building and fixtures. Responsible for communicating information and training material related to productivity, safety, and work performance. Provides guidance to Building Service Workers; verbally, written, and electronically, regarding personnel concerns, team performance, employee development, employee performance, overall work results, stakeholder experience and satisfaction. Works closely with other Building Service Worker Leads within Building Services and other shifts to ensure seamlessness of operations including work routines, equipment and supply recommendations and purchases. This is a working leadership position whereby the Lead will often have to perform the duties of their employees if they are short staffed. This position is considered Key and Essential and can be expected to be recalled 24/7 in an emergency situation.Knowledge, Skills, Abilities and/or Competencies* Thorough knowledge of custodial supplies & materials, cleaning equipment, products, techniques and industry standards* Thorough knowledge of the operation and care of custodial equipment, tools, and supplies common to the care of large facilities and campuses* Ability to establish and maintain effective communication and working relationships with stakeholders* Knowledge in coordinating, scheduling, and supervising work activities and others* Excellent leadership skills that promote employee development and accountability* Ability to identify and implement changes to increase efficiencies* Ability to type and be computer literate in the use of all Microsoft Office applications, proficient in Word, Excel, Outlook, and quickly adaptable on all internal UGA computer systems.Physical Demands* Lift up to 40 lbs.* Frequently bend, squat, lift, kneel, and work with hands above head.* Work from 8' ladders.* Travel to buildings in area of responsibility.* Move throughout buildings to perform building inspections.* Driving as needed to perform job duties.Is driving a responsibility of this position? Yes Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policyBe advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.Background Investigation PolicyOffers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.Duties/ResponsibilitiesDuties/ResponsibilitiesOversee and direct the custodial operations, for a crew of approx. 6 - 10 employees of an assigned building or collection of buildings.* Provide emergency support as needed.* Directs the custodial cleaning and operations (includes light bulb maintenance accessible from 8' ladders).* Focuses on team performance, employee development, employee performance, overall work results.* Ensure the quality of stakeholder experience and satisfaction.Percentage of time 50 Duties/ResponsibilitiesEnsure maximum efficiency and effectiveness of operations* Reviews work assignments, priorities, service programs, procedures, routines* Stay current on professional best practicesPercentage of time 15 Duties/ResponsibilitiesEmployee development* Collaborate with manager, senior leadership and FMD HR for employee relation concerns.* Monitor, coach, and mentor employee performance through discussion, weekly / monthly / annual performance review and discussion.* With assistance of the Training Group, provide training in custodial operations and other work place related safety.Percentage of time 10 Duties/ResponsibilitiesStewardship of the resources* Oversee ordering, stock, and use: supplies, materials, cleaning chemicals within assigned area.* Ensures custodial equipment is used and maintained properly.* Oversee and manage employee's routines and time in the most efficient manner.Percentage of time 10 Duties/ResponsibilitiesFoster and maintain relationships with stakeholders* Meets regularly with stakeholders* Resolve issues when arise* Establish and ensure expectations are being metPercentage of time 15Contact InformationRecruitment ContactContact DetailsFor questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.Recruitment Contact Name Kimberly Faust Recruitment Contact Email [email protected] Recruitment Contact PhonePosting Specific QuestionsRequired fields are indicated with an asterisk (*).* * What types of facilities have you serviced?(Open Ended Question)* * What custodial equipment are you most comfortable operating?(Open Ended Question)* * Have you handled supply management or chemical inventory for custodial operations?(Open Ended Question)Applicant DocumentsRequired Documents* Resume/CV* Cover LetterOptional DocumentsPersons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR ([email protected]).The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.