Job Location : Monticello,IN, USA
AFL provides industry-leading fiber optic products, conductor accessories and fittings, and related services across the globe. Our company was founded in 1984 with a single fiber optic cable and has grown to include every facet of the passive optical network, employing over 5,000 associates worldwide and consistently generating annual sales in excess of a billion dollars. In April of 2019, AFL made a major investment in ITC Service Group, a Sacramento-based company providing broadband installation, design and staffing services to the telecommunications and IT industries.ITC Service Group was founded in 1999 and provides managed services and workforce solutions for the nationwide planning design, construction, installation and maintenance of voice, data and video networks. AFL and ITC were built and are operated on similar core values and philosophies. This will prove extremely beneficial to our customers and our employees.With our commitment to professional growth and employee development, let AFL Connect you to your next career opportunity!You need to have:The ability and drive to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision.MUST HAVE YOUR OWN VEHICLE AND TOOLS!A service order may require the following skills:Ability to communicate with customers effectively and professionallyAbility to read a mainframe/cross-connect/control point layout to run jumpersAbility to read, understand and follow the instruction on dispatched Jobs, trouble tickets, project prints, throw and sequence sheets and associated record updatesAbility to utilize test equipment and interpret test results for all workstreamsNecessary computer skills and Android platform mobile device application usageBasic electricityBasic transmission of xDSL installation - xDSL means variations of Digital Subscriber Lines.Completion requirements for each UnitConfiguration of Customer-owned computersConnecting fiber optic jumpers and drops (aerial, buried, and plenum).Educating Customer in internet accessExperience in telephone service (VOIP or Copper, as appropriate)Experience with routers and home networkingExperience with test sets as required.General computer skillsInstallation may include running or reusing COAX or CAT 5 wiringInstallation may consist of utilizing MOCA or Wi-Fi technologyInstallation of aerial dropInstallation of internet hubs and routersInstallation of ONT and power suppliesKnowledge of COAX cable sizes and types and installing connectorsKnowledge of working with fiber and copper facilitiesLadder safetyMay include burying CAT5/coax up to 50 ft.May require running of temporary fiber drop but so as not to cause a safety hazard to the public, e.g., over roads, sidewalks, or driveways.OSHA safety requirementsPole climbingSplicing of fiber drop connectorsStation installation and repair (Cat 3, Cat 5e, Cat6, RJ11, RJ45 jacks, drop, and NID)Technical understanding of loss, attenuation, and tiling.The telephony color code and to be able to identify assigned cable pairsVerification of serviceWhen required, placing wires between wallsWork zone requirementsWorking knowledge of workforce management system: Including but not limited to: Mobile Tech Portal and associated task clearing codes.Working within attics or crawl spacesITC Service Group ( ITC ), is an Equal Opportunity Employer. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.