Branch Service Manager - Penske Logistics : Job Details

A Branch Service Manager's responsibility is managing the shop floor and handling minor shop administrative tasks that are the result of preventative maintenance and repairs. The branch service manager oversees the maintenance supervisor and/or technicians to assure the location aligns business objectives and customers' demands. This position is located at the Penske facility located at 331 Colfax Street in Rochester, NY. Major Responsibilities: - Manage preventative maintenance scheduling, quality, and customer satisfaction - Listen to and resolve customer complaints regarding services, products, or personnel - Hire, train, and evaluate personnel - Assure that each direct report understands the company objectives - Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business - Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline...Service Manager, Manager, Maintenance Supervisor, Service, Associate, Retail, Driver