Branch Manager – Freight Forwarding Operations – Elk Grove Village, IL - Altius Talent | Freight Forwarding Recruitment : Job Details

Branch Manager – Freight Forwarding Operations – Elk Grove Village, IL

Altius Talent | Freight Forwarding Recruitment

Job Location : all cities,IL, USA

Posted on : 2025-10-13T01:21:32Z

Job Description :
Overview

Branch Manager – Freight Forwarding Operations – Elk Grove Village, IL

A well-established international logistics company is seeking a dynamic Branch Manager to oversee its freight forwarding operations in the Chicago area. This role requires a strong leader with both commercial and operational expertise, responsible for driving performance, profitability, and service excellence. The successful candidate will manage all aspects of branch operations — from air and ocean freight to customs brokerage — while building a motivated and collaborative team.

Base pay

Base pay range: $130,000.00/yr - $150,000.00/yr

Responsibilities
  • Direct and manage daily operations across air, ocean, and customs brokerage departments
  • Ensure compliance with U.S. and international trade and security regulations
  • Oversee financial performance including P&L, budgeting, and cost control
  • Strengthen relationships with customers, carriers, and overseas agents to drive retention and growth
  • Implement and uphold SOPs to maintain consistent service quality
  • Resolve escalated issues promptly to protect customer satisfaction
  • Lead, coach, and develop staff to build a high-performing team environment
  • Collaborate with senior leadership on strategic initiatives and growth objectives
  • Maintain strict adherence to TSA, OSHA, and company compliance standards
Candidate Profile
  • Proven background managing teams within a freight forwarding or logistics environment
  • Comprehensive knowledge of air, ocean, and customs brokerage processes
  • Demonstrated experience with full P&L responsibility
  • Excellent communicator with strong leadership, analytical, and problem-solving skills
  • Highly organized, detail-oriented, and capable of handling multiple priorities
  • Commercially minded, with a focus on operational efficiency and customer retention
Qualifications
  • Minimum 5 years' experience in international freight forwarding
  • At least 5 years in a management or supervisory position
  • U.S. Customs Broker License advantageous
  • Proficient in Microsoft Office and logistics systems
  • Must be authorized to work in the U.S. and able to pass TSA, drug, and background checks
  • Willingness to travel domestically and internationally up to 25%
Job location and related postings

Location: Elk Grove Village, IL

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