BMDI Tech - Medasource : Job Details

Title: BMDI Tech

Duration: Contract (Sept. 2025-Dec 2026)

Location: Manhattan, Westchester, Staten Island area

Position Summary

The BMDI Local Technician will support the implementation, configuration, and go-live of Bedside Medical Device Integration (BMDI) systems during a multi-wave rollout. This role is hands-on and requires close collaboration with the client's technical, clinical, and vendor teams to ensure a smooth cutover, accurate device integration, and effective post-go-live support. The BMDI Local Technician will be instrumental in ensuring devices communicate securely and reliably with the Epic EHR, meeting all enterprise security and compliance requirements.

Key Responsibilities

Pre-Go-Live Preparation (wave 1)

• Conduct full audits of existing infrastructure, including network and hardware assessments.
• Collaborate with vendor and internal teams on device, network, and infrastructure design and upgrades.
• Participate in BMDI Security Controls & Policy Analysis to ensure compliance.
• Assist in pre-cutover testing and validation activities, as needed.

Go-Live Execution

• Configure in-scope BMDI hardware and software for Epic integration.
• Perform connectivity and functional testing to verify secure, accurate data transmission.
• Support site rounding activities and address technical issues in real-time.
• Log, document, and escalate incidents through established helpdesk processes.

Post-Go-Live Support (Hypercare)

• Provide Tier 3 technical support for escalated issues.
• Monitor system performance, capture baseline data, and ensure devices remain compliant.
• Respond to and resolve high-priority tickets, coordinating with the Rapid Response Team when required.
• Document system changes, fixes, and process improvements.

Skills & Qualifications

• Experience with medical device integration in a healthcare IT environment.
• Working knowledge of Epic's BMDI integration workflows (preferred).
• Strong networking and infrastructure troubleshooting skills.
• Familiarity with HIPAA and healthcare data security requirements.
• Ability to follow structured cutover plans and adapt to on-the-fly issue resolution.
• Excellent communication skills for collaborating with clinical, technical, and vendor stakeholders.