Billing Support Agent - Work From Home - Dreem Health : Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $55K per year - As a Billing Support Agent, you will: Handle incoming calls and emails from customers regarding their billing inquiries and concerns; Resolve customer issues and provide timely and accurate information regarding their billing statements; Update and maintain customer accounts with accurate and up-to-date billing information; Process billing adjustments and refunds as needed; Investigate and resolve any discrepancies or errors in billing statements; Collaborate with other departments to ensure accurate and efficient billing processes; Maintain a professional and friendly demeanor while providing excellent customer service...Hiring Immediately >>