Billing Specialist - Wright Service : Job Details

Wright Service Corp. is an employee-owned company and industry leader in environmental services, including vegetation and forest management, sustainability consulting, landscaping, and tree care. Headquartered in Central Iowa since 1933, the Wright family of companies includes well-known brands like Wright Tree Service, Wright Outdoor Solutions, and Spectrum Resource Group.

The Billing Specialist plays a key role in supporting the accuracy, timeliness, and integrity of customer billing processes. This position is responsible for generating, reviewing, and submitting invoices in accordance with customer agreements and internal policies, while also supporting billing-related inquiries and coordinating with operations and field staff as needed.

• Accurately prepare, generate, and submit customer invoices in accordance with utility and service contracts.
• Enter billing data into customer-specific platforms and internal systems, ensuring alignment with contractual obligations.
• Review billing documentation and timesheets to validate service hours, rates, job codes, and other invoice elements.
• Maintain organized and up-to-date billing records and documentation for audit and reference purposes.
• Reconcile billing discrepancies and resolve issues in collaboration with internal departments and customers.
• Assist in the preparation of periodic billing reports, customer summaries, and financial records.
• Respond to customer billing inquiries and requests with professionalism and timely follow-up.
• Ensure billing compliance with union and utility contracts, including rate changes, service modifications, and adjustments.
• Collaborate with field teams to collect and verify billing data as needed.
• Perform other related duties and administrative tasks as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Associate's or Bachelor's degree preferred.
• Minimum of 2 years of experience in billing, accounts receivable, or a related administrative role; experience within the utility or service industry is preferred.

• Strong attention to detail with excellent data entry and organizational skills.
• Proficiency in Microsoft Office products, especially Excel.
• Ability to work independently and manage time effectively in a deadline-driven environment.
• Familiarity with customer invoicing systems or portals is a plus.
• Strong written and verbal communication skills with a customer service mindset.
• Demonstrated discretion when handling confidential information.

Full-Time employees within Wright Service Corp are eligible for the following:

• Medical (HDHP & PPO), Dental, and Vision
• 401k and 401k match
• ESOP (Employee Ownership Program)
• Paid Time Off (Vacation, Sick, Floating Holidays)
• Paid Parental & Family Care Leave
• Company Paid STD, LTD, and Life Insurance
• Paid Volunteer Time
• And More...

Wright Service Corp. employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.