Billing Specialist - Michael Best & Friedrich : Job Details

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Michael Best & Friedrich LLP is seeking a Billing Specialist in our Waukesha, WI office. The Billing Specialist will bill fees for the Firms legal professionals services provided to clients.

Responsibilities & Duties:

• Investigate and resolve client billing inquiries.
• Prepare monthly client billings for assigned attorneys including invoice modifications as necessary.
• Edit time and cost entries.
• Research detail of client related expenses in order to provide supporting documentation.
• Maintain client billing notes and instructions.
• Accountable for shared billing team mailbox
• Accountable for managing rates.
• Monitor the e-billing process for those clients that are electronically billed to ensure that invoices are successfully submitted, troubleshoot, and resolve e-billing submission issues.
• Set up new clients for e-billing (Legal Tracker/Serengeti, Tymetrix T360, CounselLink, eBillingHub, etc.)
• Maintain discretion and confidentiality.
• Additional duties and special projects as needed.

Knowledge Base & Education:

• At least 2 years of billing experience, preferably in a law firm or professional services environment
• Experience with 3E software preferred.
• Working knowledge of electronic time and billing software and programs
• Strong organizational skills
• Excellent administrative accounting skills
• Extreme attention to detail and accuracy
• Superior project management skills to manage deadline-oriented role.
• Exceptional interpersonal skills, with the ability to interact professionally and effectively with all levels of the firm.
• Strong problem-solving skills
• Demonstrate client first mentality.
• Valid authorization to work in the US.
• Ability to learn and embrace new skills and best practices as the position evolves and Firm needs change
• Ability to work well under pressure and meet tight deadlines
• Ability to work well independently as well as effectively within a team
• Ability to develop relationships and foster teamwork at all levels of the Firm

Communication:

• Excellent interpersonal skills and ability to work effectively with a diverse group of internal and external clients, attorneys, and staff
• Strong oral and written communication skills
• Ability to manage confidential information and sensitive situations with tact and discretion

Problem Solving Skills:

• Ability and confidence to identify and analyze issues, make decisions, and initiate actions/solutions
• Ability to respond to unexpected challenges, including proactively developing innovative solutions to complex problems while maintaining a professional demeanor

Professionalism:

• Ability to maintain composure and demonstrate good judgment
• Demonstrate client first mentality.

Other:

• Valid authorization to work in the U.S.

The Company

This is an opportunity to work with the Best. We are Michael Best & Friedrich, LLP. We are a full-service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world.

We work with companies in all kinds of industries, as well as trade associations, nonprofits, educational institutions, governments, family trusts, and high-net-worth individuals. Since our firms founding in 1848, weve continuously evolved to meet our clients changing needs and expectations. One thing remains the same: For generations, clients have relied on Michael Best for exceptional legal service and business acumen.

The Location

We have offices in Wisconsin (Milwaukee, Madison, Manitowoc, Waukesha); Illinois (Chicago); Utah (Salt Lake City); Colorado (Denver, Broomfield); Texas (Austin); North Carolina (Charlotte, Raleigh, Wilmington); California (Los Angeles); Nebraska (Lincoln) and Washington DC. Our contemporary office spaces are ideal for concentration and collaboration; supporting our culture of working together to make great things happen for our Clients. This position will be based in our Waukesha office.

Why You Should Apply

At Michael Best, we are proud to offer a comprehensive and competitive Total Rewards package that provides a variety of resources designed to enhance its employees overall well-being, both at work and at home. Competitive base pay, outstanding benefits, opportunities for learning and growth, all programs designed to help you plan for the future, and perks that inspire your downtime are all part of our total compensation package.

Learning and Growth

• Challenging and Dynamic Role
• Professional Growth Opportunities
• Performance Management and Coaching
• Specialized Training Programs
• Medical
• Vision Care
• Health Savings Accounts
• Flexible Spending Accounts
• Wellness Program
• Employee and Family Assistance Program

Total Compensation

• Competitive Base Pay
• Annual Merit Review/Incentive Pay

Planning for the Future

• 401(k) with Company Contribution
• Short Term Disability Plan
• Long Term Disability Plan
• Life Insurance
• Critical Illness Insurance
• Parental/Family Leave

Culture and Workplace

• Respected organization with Collaborative Culture
• Growing Firm with an Exciting Future
• Contemporary Work Environment
• Positive and Respectful Work Climate
• Performance Recognition

To be considered for this position, please submit an application via our online portal.

Recruitment Agencies: Michael Best is not accepting unsolicited agency resumes for this position. Please do not forward resumes to our careers email address or any Firm employees. Michael Best is not responsible for any fees related to unsolicited resumes.

Michael Best & Friedrich LLP, Michael Best Strategies LLC, and Michael Best Consulting LLC (collectively known as Michael Best ) are steadfastly committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact our Recruiting team at 414.###.#### or [email protected] to let us know the nature of your request and your contact information.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Accounting/Auditing
• Industries Law Practice

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Inferred from the description for this job

Medical insurance

401(k)

Paid maternity leave

Paid paternity leave

Vision insurance

Disability insurance

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