Billing/Follow-up Specialist - Government (Remote: OR & WA) - PeaceHealth : Job Details

PeaceHealth is seeking a Billing/Follow-up Specialist - Government (Remote: OR & WA) for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $19.14 $28.72. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. Must live within a 1-hour commute from a main PeaceHealth facility in Oregon or Washington or do so by date of hire!

Responsible for all phases of billing/account follow-up using accepted billing practices to ensure thorough and consistent account resolution to promote financial health. This position ensures appropriate reimbursement and days in Accounts Receivable with timely account follow-up and resolution of outstanding charges owed by third party payors. Responsible for all areas of billing and account follow-up including claims submission, account follow-up with insurance payors, and resolution of reimbursement issues for multi-facility, multi-specialty organization.

• Resolves insurance claim rejections/denials, and non-payment of claims by payors.
• Identifies trends in billing and follow-up, in order to expedite resolution of insurance accounts and identify delays in processing.
• Drafts appeals to insurance companies for reimbursement of monies owed.
• Maintains daily account, follow-up work lists within department while maintaining organization's productivity standards.
• Ensures compliance and claims processed in accordance with payer contracts and policies, as well as to settle claims as appropriate.
• Identifies, researches and resolves: credit balances, missing payments, payer recoupments, and unposted cash as it pertains to billing account follow-up.
• Processes and maintain correspondence received from patients and insurance companies as it pertains to correct and timely billing of claims, and receipt of payment.
• Handles submission of issues to coding for review to ensure organizational and revenue cycle processes are followed.
• Communicates appropriately with insurance companies, patients, co-workers and supervisors.
• Performs other duties as assigned.

Education + High School Diploma Required: or equivalent + Associate Degree Preferred.

Experience + Minimum of 2 years Required: Experience in a billing or insurance account follow-up capacity + Formal training or college coursework from a medical coding accredited school, specific to medical billing in lieu of experience may be considered + Required: Medical terminology experience + Required: Knowledge of insurance processes and billing guidelines regulations + Preferred: Coding knowledge + Preferred: Epic experience

Credentials + Preferred: Medical Billing Certificate + Preferred: Certified Revenue Cycle Representative + Preferred: HealthStream Badge

Skills + Proficient use of computers including Microsoft Office applications (Word, Excel, PowerPoint, etc.) + Skilled in 10-key by touch and keyboarding + Ability to operate general office equipment + Excellent verbal and written communication skills + Excellent attention to detail and ability to multi-task + Ability to work with minimal supervision, independently, as well as in a collaborative team setting + Strong organizational skills with the ability to prioritize and meet deadlines + Knowledge of Commercial and/or Government Payors + Ability to identify, research, and resolve credit balances, missing payments and unposted cash and payer recoupments, as it pertains to billing account follow-up. + Ability to work remotely with minimal oversight, independently, as well as in a collaborative team setting.

Lifting + Consistently operates computer and other office equipment. + Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. + Sedentary work. Environmental Conditions + Predominantly operates in an office environment. Mental/Visual + Ability to communicate and exchange accurate information. + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.