Billing & Accounts Receivable Specialist - Complete Legal : Job Details

Billing & Accounts Receivable Specialist Billing & Accounts Receivable Specialist

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Complete Legal is a trusted partner to litigation attorneys, providing comprehensive eDiscovery services to help collect, review, and produce data from electronic devices such as cell phones, laptops, and email accounts. As we continue to grow, we are seeking a Billing and AR Specialist to oversee and manage our invoicing and AR operations.

Position Overview

The Billing & AR Specialist is responsible for ensuring timely and accurate client billing, payment application, and collections follow-up. This role requires a high level of attention to detail, excellent communication skills, strong organizational ability, and proficiency in Excel. The ideal candidate will collaborate closely with the sales and operations teams to support project billing and monitor revenue tracking.

Key Responsibilities:

• Generate weekly and monthly billing reports
• Work closely with the Project Management team to ensure accuracy in itemized billing line items
• Initiate imports into project management software and QuickBooks for invoice creation
• Review supporting documentation from multiple platforms for consistency and accuracy prior to invoicing
• Coordinate with operations and sales teams to confirm all billable work is complete and accurately captured
• Maintain comprehensive records of billing data to support internal reporting, audits, and reconciliation
• Send client invoices in accordance with project details and billing schedules

Accounts Receivable

• Monitor aging reports and proactively follow up on outstanding client balances
• Apply payments to the correct client accounts and corresponding invoices in QuickBooks
• Communicate with clients regarding payment status, missing payments, or invoice discrepancies
• Collaborate with internal stakeholders to resolve payment delays and support relationship management
• Maintain up-to-date documentation of AR communications and payment status for each client
• Assist in reconciling AR balances during month-end close
• Prepare reporting for outstanding receivables and collection efforts for management review
• Mail monthly statements

Process Improvement

• Take ownership of improving billing workflows and documentation standards to enhance accuracy, efficiency, and accountability
• Proactively identify, investigate, and escalate recurring billing issues or process bottlenecks
• Ensure internal tracking systems are consistently updated and optimized to support transparency, audit readiness, and reporting accuracy

Qualifications & Skills

• 2+ years of experience in billing, accounts receivable, or related accounting role
• Associate's or Bachelor's degree in Accounting, Finance, or Business (or equivalent experience) preferred
• Proficiency with QuickBooks, Microsoft Excel, and other financial tools
• Strong organizational skills and attention to detail
• Clear, professional written and verbal communication
• Ability to independently research and resolve invoice or payment discrepancies
• Discretion in handling sensitive financial information

What We Offer

• Health, dental, and vision benefits
• 401(k) with company match
• Opportunities for professional growth and development

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Accounting/Auditing and Finance
• Industries Legal Services

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