Bilingual Spanish HCP Customer Service Representative -Hemet - Pridestaff : Job Details

Pridestaff is seeking a Bilingual Spanish Hearing Professional. Must be a self-driven individual. No previous experience is needed. The company will PAY you while you learn! PAID training to become a Licensed Hearing Instrument Specialist in the state of California. Must be able to travel to various company locations such as Riverside, Montclair, Ontario, Murrieta, Banning. NOTE: TRAINING WILL BE IN MONTCLAIR FOR 2-3 MONTHS

Pay rate: $18-$20 hourly (training pay rate is $18, once training pay rate will be $19 hourly, once license is received and once full inside sales activities, pay to move to $20 hourly)

Shift: Monday through Friday, 9am to 5pm and some weekends as needed

Responsibilities (following license and certification)

• Work with Supervisors to obtain a State Board Trainer License and work toward becoming a licensed Hearing Aid Dispenser.
• Examination and evaluation of hearing acuity sensitivity and communication disorders, including sound field, air and bone conduction.
• Communicating the test results both verbally and in writing to the patient and their families in a way that they can understand.
• Recommending and fitting of hearing instruments to provide auditory rehabilitation advice and guidance, and obtaining ear mold impressions when needed.
• Maintaining patient records and case histories ensuring accurate completion of state and federal required forms
• Repairing and Selling hearing instruments and accessories
• Maintaining records of equipment calibration ensuring equipment is in working order.
• Monitoring and documenting sales, repairs, credits, assisting in marketing activities as required participating in the growth of your office as if it is your own.
• Maintaining professional patient, co-worker and vendor relationships.

Qualifications

• High school diploma or equivalent
• Basic computer skills
• Professional image and appearance
• Strong verbal communication skills
• Experience in customer service or other related fields
• Enthusiastic personality

Benefits

• Paid training
• Salary + Commission
• Bonuses
• Benefits, Medical, Dental, Vision
• 401k
• Vacation
• Paid Holidays
• Marketing support - local, regional and national

Compensation / Pay Rate (Up to): $18.00 - $20.00 Per Hour