Benefits Specialist - Human Resources - Full Time - Williamson Medical Center : Job Details

About Williamson Health: Based in Williamson County, Tennessee, Williamson Health is one of the South's most exceptional healthcare systems with a 337-bed hospital, over 110 physicians and advanced care practitioners at our flagship hospital, Williamson Medical Center, our Williamson Health Medical Group locations, the Bone & Joint Institute and the Monroe Carell Junior Children's Hospital Vanderbilt at Williamson Medical Center. Williamson Health offers comprehensive in-patient and out-patient services. We have more than 860 providers representing over 65 medical specialties and sub-specialties. Williamson Health is a system where your talents will be valued and your skill set expanded. We are rooted in our promise to world-class, compassionate care for the residents of Williamson County and surrounding communities, taking exceptional pride in serving our community. We're committed to empowering our employees to work in innovative ways and reserve time and space for curiosity, laughter and creativity. We value and support the diversity and cultural differences among one another and are committed to upholding an inclusive environment that appreciates the uniqueness of all individuals. Our values are at the heart of everything we do: respect for every individual, the health and total well-being of all people, human compassion and integrity. These shape who we are as an organization and are essential for delivering the highest level of culturally competent care and treatment of every patient, family member, visitor, physician and employee. Williamson Health is pleased to offer a comprehensive benefits program, that offers you choice and flexibility, so you can take charge of your physical, financial, and emotional well-being. o Medical, Dental, Vision o PTO o Retirement Matching o Tuition reimbursement o Discount programs o FSA (Flexible Spending Accounts) o Identity Theft Protection o Legal Aid Williamson Health is an equal-opportunity employer and a drug-free workplace. Position Summary: This position reports to the Senior Manager, Total Rewards. The Employee Benefits Specialist is responsible for the day-to-day administration and support of the organization's employee benefit programs, including health, welfare, leave of absence, and workers' compensation. This role serves as a primary resource for employees, providing guidance on benefit eligibility, enrollment, and claim resolution. The Benefits Specialist works closely with insurance carriers, third-party administrators, and internal stakeholders to ensure accurate processing, compliance with applicable regulations, and a positive employee experience. This position also supports billing reconciliation, OSHA and workers' compensation tracking, and contributes to HR projects and process improvements as needed. Position Requirements:Formal Education / Training: Bachelors Degree in Human Resources or related field (at least one year of experience) Associates Degree and PHR/SPHR Certification (at least three years of experience) Workplace Experience: Experience in Human Resources. Must have working knowledge of FMLA, Workers Compensation, Benefits, and general HR responsibilities as they pertain to benefits. Equipment and Skills Training: Strong oral and written communication skills. Good computer skills in Word, Excel and HCM programs. Good interpersonal skills and ability to deal with employees and managers at all levels. Strong background in customer service skills. Physical Environment: Office environment. Physical Effort: No special physical effort required beyond normal mobility expected of a typical office employee. The incumbent must be able to move about the hospital without the assistance of others. Key Results: Administers employee benefits programs, including health, dental, vision, life insurance, and retirement plans; educates employees through group and one-on-one sessions. Maintains accurate employee eligibility and enrollment data across all benefit programs and systems. Serves as primary liaison between employees and insurance providers, resolving issues related to coverage, claims, exceptions and eligibility. Coordinates benefit enrollment and termination processes, ensuring timely communication and compliance with regulatory requirements. Prepares and reconciles benefit invoices and billing statements; ensures timely payment and tracking of arrears and retroactive adjustments. Manages leave of absence requests in partnership with third-party leave administrators; ensures compliance with FMLA, ADA, and company policies. Monitors and supports short-term disability (STD) and long-term disability (LTD) claims; communicates with employees, carriers, and managers as needed. Maintains and audits electronic leave and benefit records; collaborates with department leaders to ensure accuracy and completeness. Administers the workers' compensation program, including claim tracking, event notifications, paperwork, and return-to-work coordination. Tracks OSHA events and prepares required OSHA reports and logs; ensures compliance with regulatory reporting timelines. Supports HR leadership with special projects related to benefits, compliance, or wellness initiatives. Maintains current knowledge of federal, state, and local benefit regulations and recommends process improvements as needed. Company Overview: As this community has grown, so have we. What started as a single building called Williamson County Hospital in 1958 has grown into a regional health system, and we are proud to be poised to provide high-quality and compassionate care for generations to come. Williamson Health is a regional healthcare system based in Williamson County, Tennessee, with approximately 2,300 employees across more than 30 locations and more than 860 providers covering more than 65 specialties and sub-specialties all offering exceptional healthcare close to home. The flagship hospital, Williamson Medical Center, has undergone a historic $200 million expansion and renovation project, offers extensive women's services, state-of-the-art cardiology services, advanced surgical technologies, an award-winning obstetrics and NICU, leading-edge orthopaedics, outpatient imaging services, and comprehensive emergency and inpatient services for both adult and pediatric patients. Other Williamson Health service providers include the Bone and Joint Institute of Tennessee, the Turner-Dugas Breast Health Center, Monroe Carell Jr. Children's Hospital Vanderbilt at Williamson Medical Center, Williamson Health physician practices that are strategically located throughout the community, countywide 911 Emergency Medical Services that include 18 rapid response units, Williamson Health Foundation, and multiple joint venture Vanderbilt Health and Williamson Medical Center Walk-In Clinics in Williamson County. More information can be found at www.WilliamsonHealth.org. Company Culture: We are passionate about the care we offer and also our standards of performance which include compassion, respect, accountability and safety - toward our patients and also toward our colleagues. We're looking for talented, caring, and mission-minded professionals who view their career in healthcare as more than just a paycheck, but as a true calling. We are proud of our unique culture that balances doing what we love, working alongside a supportive team, and maintaining a good quality of life - all while making a difference no matter your department or position. Community Overview: Franklin sits in the heart of Williamson County, which has the top-rated school system in the state, a plethora of parks and green spaces, fabulous restaurants, a rich traditional of hospitality, and of course, world-class healthcare. Various publications have showered Franklin with such accolades as one of the Best Southern Towns, Best Place to Live, Top 10 Community for Job Growth, and Top 50 Cities to Start a Small Business.