Benefits Coordinator - Picayune Rancheria of the Chukchansi Indians : Job Details

Job Title: Benefits Coordinator Reports To: Benefits Manager Salary Range: $27.00 - $35.00 per hour Classification: Hourly - Non-Exempt Status: Full-Time, Regular with Benefits Location: Coarsegold, CA Benefits: Health, Vision, and Dental Insurance, Paid Time Off (PTO), Paid Holidays Deadline: September 5, 2025 JOB SUMMARY The Benefits Coordinator is responsible for administering employee benefits programs, including health, dental, vision, life, disability, retirement, and other supplemental insurance plans. This role acts as a liaison between employees, insurance carriers, and brokers to ensure the accurate and timely delivery of benefits information and services. The Coordinator supports compliance with all applicable laws and policies and plays a key role in benefits communication, enrollment, and problem resolution. ESSENTIAL DUTIES and RESPONSIBILITES: • Serve as the primary point of contact for employee benefits inquiries, providing timely and accurate information regarding plan options, coverage, eligibility, and claims. • Coordinate day-to-day administration of employee benefits programs, including medical, dental, vision, life, disability, and retirement plans. • Process benefit enrollments, changes, terminations, and qualifying life events in accordance with plan rules and timelines. • Conduct new hire benefits orientations and assist employees with understanding and utilizing their benefits. • Maintain effective communication with insurance providers, brokers, and third-party administrators (TPAs) to resolve issues and ensure smooth planning operations. • Monitor benefit deductions and contributions in coordination with Payroll and conduct routine audits to ensure accuracy. • Coordinate the planning and execution of annual open enrollment, wellness events, and health fairs, including development of communication materials and tracking participation. • Ensure compliance with applicable laws and regulations such as HIPAA, COBRA, and the Affordable Care Act (ACA). • Maintain benefits records and documentation in accordance with organizational policies and legal retention requirements. • Develop and update standard operating procedures (SOPs) to improve benefits administration across all entities. • Meet regularly with Benefits Manager to identify process improvements and address benefit-related needs. • Participate in continuous quality improvement efforts by evaluating existing processes and recommending enhancements. • Maintain a high level of organization, confidentiality, and professionalism in all interactions and records management. • Support departmental operations and business communications, including updates related to franchise or entity-level changes. • Supports departmental operations through additional duties as needed. Qualifications Education • High School Diploma required. • Associate degree in Human Resources, Business Administration, Public Health or related field preferred. Experience • 1 year of experience in benefits administration or insurance industry roles. • Experience working with HRIS/benefits systems (e.g., Paychex, ADP, etc.). • Certified Employee Benefits Specialist (CEBS) or other HR certification a plus. • Experience working in a brokerage or insurance carrier setting. • Must successfully pass a background check and drug screening as a condition of employment. • Must possess a valid driver's license and maintain a clean driving record. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: • Familiarity with the Tribe's Constitution, laws, and cultural practices is preferred but not required. • Ability to work effectively in a fast-paced, high-pressure, result-driven environment. • Strong interpersonal skills with excellent verbal and written communication abilities. • Ability to manage multiple tasks with integrity, accuracy, and attention to detail. • Highly organized and capable of managing projects independently. • Comfortable interacting with individuals at all levels within the Tribal government and community. • Proven ability to meet deadlines and complete tasks efficiently. • Must maintain strict confidentiality in all matters. APPLICATION PROCESS: All applicants must submit the following documents: • Completed Employment Application • Resume • Proof of Higher Education (if applicable) • Verification of Tribal Identification (if claiming Tribal or Indian Preference) All required materials must be submitted to the Human Resources Office no later than 4:00 PM on the posted closing date. Incomplete applications or failure to submit the required documentation will result in disqualification. Application packets may be submitted via email to: [email protected] PRCI TRIBAL PREFERENCE: In accordance with applicable Tribal law and Title VII of the Civil Rights Act of 1964, the Picayune Rancheria of the Chukchansi Indians (PRCI) Administration provides employment preference to enrolled PRCI Tribal Members. To qualify, applicants must submit valid proof of enrollment. Tribal Members who meet the minimum qualifications will be given preference in hiring, promotion, transfer, and layoff decisions. During the interview process, PRCI Tribal Members will receive an additional 7.5 points (10% of the 75-point interview rubric). Non-PRCI Native American candidates will receive an additional 5 points (6.7% of the total points) in accordance with Indian Preference guidelines. INDIAN PREFERENCE STATEMENT: In compliance with 25 CFR Part 276 and Title VII of the Civil Rights Act, Sections 701(b) and 703(i), employment preference shall be given to qualified applicants who are enrolled members of the Picayune Rancheria of the Chukchansi Indians, and secondarily, to another qualified American Indian/Alaska Native Candidate.