Benefits Analyst - US Tech Solutions : Job Details

Location: Remote (Preferred from New York, New Jersey & Connecticut)

Duration: 4 months contract (May extend)

• Must have experience with Leave of Absence, implementations, and most of all Benefits Open Enrollment management

• Benefits team is going through several implementations that they're working on, need this person to help with regular tasks - focus mainly on Open Enrollment and Benefits administration, and some time on LOAs

• Can be fully remote, prefer in the tri-state area though

• Familiar with ADP EV5 a plus

• We are searching for a Benefits Analyst to support the US Benefits team with the delivery and administration of Health and Welfare, Disability, Leave, Open Enrollment, and ancillary benefit programs for the organization. This NYC metro area role serves as the liaison between HR Solutions, associates, managers, vendors, and HR Business Partners providing a high-level of customer service. This role resolves participant issues/concerns, conducts root cause analysis, and makes recommendations to improve workflows and operating procedures. In addition to general benefits administration, this role will have a secondary focus on assisting with the delivery of leave administration policies for the organization, including accuracy of information transmitted for payroll processing.

Responsibilities:

• First line of contact for research and resolution of complex escalated participant issues, collaborate with internal and external benefits stakeholders, the HR Operations team and HR partners for problem identification and resolution

• Assist with administering and processing benefits during Open Enrollment periodProvide guidance and operational support for benefits program including but not limited to benefit plan features, policy interpretation, payroll deductions, member inquiries, invoice processing and communications

• Coordinate the Client benefits programs with the company's outsourced vendors according to plan guidelines, federal and state regulation, and established company practices

• Monitors/audits vendor partner interfaces for data integrity including data research, analysis, and testing support

• Handles the production of ongoing reports, extraction of various vendor reports and preparation of required reporting for plan administration and compliance requirements

• Responsible to maintain related process workflows and standard operating procedures, while looking for ongoing process improvement opportunities

• Support project management of department projects and activities, as needed

• Remain current on related local, state, and federal law changes as they relate to benefits, including time off and leave management

• Work with outsourced vendors and Client Payroll to ensure salary continuation and third party off-sets are accurately applied

• Responsible for communication with the associate, manager, Human Resources, and/or any third-party leave administrator during the duration of an associate's leave as needed

Qualifications:

• Minimum of 3 years of experience in benefits administration for a medium to large workforce

• Knowledge of multi-state leave requirements and processing

• Experience with ADP Payroll (EV5) and advice to pay process, Workday HRIS, Service Now or similar case tracking system is preferred

• Knowledge of ERISA and other legal requirements related to benefits administration

• Experience with HR and Benefits systems and reporting

• Bachelor's degree

• Certified Employee Benefits Specialist (CEBS) or other Benefits credentialing desirable

• Ability to identify issues, recommend solutions, and identify potential mitigation strategies including driving simplification and focusing on continuous improvement

• Strong attention to detail, follow-up, and sense of urgency

• Able to work independently, proactive in nature and assumes a sense of ownership of responsibilities

• Ability to work with highly sensitive and confidential material

• Ability to handle multiple deliverables in a fast-paced environment with competing priorities

• Strong interpersonal, written, and verbal communication skills

• Interact with internal/external vendors, peers, and managers in a collaborative and professional manner, encouraging teamwork and trust

• Curious, problem-solving approach, seeking to apply critical thinking and analytical skills to identify and solve issues

• Computer proficiency including MS Word, PowerPoint and Advanced Excel skills (v-look ups, pivot tables, etc.)

• Experience with Workday HRIS, ADP Payroll (EV5), and/or ServiceNow a plus

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com ( .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.