Benefits Administrator (Retirement, Classification, Compensation, & Wellness) - Baltimore City Community College : Job Details

Salary: $70,000.00 - $85,000.00 Annually Location : Main Campus (Liberty Heights) Job Type: Full-Time Staff Job Number: 202500104 Department: Human Resources Opening Date: 08/04/2025 FLSA: Non-Exempt Bargaining Unit: N/A About Baltimore City Community College Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education. The College's campus is located in West Baltimore and courses are offered throughout the City. With its broad range of degree, certificate, and continuing education programs, affordable tuition, and extensive outreach, BCCC offers educational opportunities to the citizens of Baltimore City and throughout the state of Maryland. BCCC serves over 7,500* students annually, providing credits that transfer to four-year colleges and universities as well as workforce training leading directly to job placement. The College is proud of the fact that over 50 nations are represented within the student body. * Based on the annual unduplicated credit and non-credit headcount for FY 2023. Description/Job Summary The Benefits Administrator is responsible for the comprehensive administration of BCCC's employee benefits and rewards programs. Reporting directly to the Assistant VP, HR/CHRO, this role plays a key part in supporting the college's strategic HR initiatives by managing and enhancing programs that attract, retain, and engage employees. This position manages the day-to-day operations of group benefits programs, including but not limited to medical, dental, vision, life insurance, flexible spending accounts, short- and long-term disability, retirement plans, and 401(k) offerings. In addition, the role supports classification and compensation initiatives and leads wellness program development. Responsibilities/Duties Health Benefits

• Administer day-to-day and deliver exceptional customer service to employees and retirees regarding benefits and total rewards programs.
• Manage benefits enrollment, changes, terminations, and respond to employee inquiries.
• Develop and distribute communication materials for benefits orientations, open enrollment, and summary plan descriptions.
• Provide clear, accessible information through orientations, benefit booklets, website content, and events such as benefits fairs.
• Assist employees and retirees with complex benefits issues, including COBRA continuation, claims coordination, and form completion.
• Coordinate short- and long-term disability claims with carriers and employees.
• Conduct retirement counseling and support health insurance continuation for retiring employees.
• Present benefits and retirement information during new hire orientation and coordinate the Employee Assistance Program (EAP).
• Plan and execute the annual benefits fair and related outreach initiatives.

Retirement

• Interpret and apply retirement regulations, and college/state policies accurately.
• Analyze and resolve employee retirement-related inquiries with professionalism and clarity.
• Provide retirement planning guidance in alignment with college policies.
• Communicate retirement benefits information effectively to employees.
• Ensure retirement plans remain compliant with federal and state regulations.
• Present retirement benefits during orientations and other employee events.
• Perform additional duties as assigned by the CHRO or designated administrator.

Wellness

• Develop, implement, and manage wellness and well-being initiatives that support health and engagement of BCCC staff.
• Assess employee wellness needs through surveys and data collection; design and evaluate programs such as fitness programs, stress management workshops, health education, and financial literacy.
• Promote employee participation through targeted communication, marketing materials, and outreach.
• Oversee the budget for wellness initiatives, tracking expenses, and ensuring cost-effectiveness.
• Ensure that all wellness programs comply with applicable laws, regulations, and college policies.
• Performs other duties as assigned or requested.

Classification & Compensation

• Ensures organizational compliance with federal, state, and local employment laws and regulations, including wage and hour laws, and employment, as well as leave management.
• Oversee the College's classification and compensation program.
• Assist in the implementation and monitoring of classification and compensation related policies and procedures.
• Monitors the effectiveness of classification and compensation policies, practices, and regulations, coordinates implementation and provides guidance to employees.
• Conduct job evaluations, evaluates Fair Labor Standards Act (FLSA) exemption status.
• Provide information and guidance to employees in areas of classification and compensation regarding processes, procedures and program requirements.
• Create and maintains Standard Operating Procedures (SOP) for all major processes and annual projects.
• Maintain job classifications. Gather position and classification information through interviews with employees, management, and other job experts.
• Perform FLSA reviews and determine appropriate status.
• Prepare analytical reports to support recommendations.
• Performs other duties as assigned.

Physical Requirements

• Sitting in a normal seated position for extended periods of time.
• Occasionally lifting, carrying objects weighing 10 lbs. or less.
• Occasionally pushing and pulling objects weighing 30lbs. or less.

Required Qualifications Education:

• Bachelor's degree in human resources, business administration or related field.

Experience:

• Six (6) years of experience in human resources, which must include experience in the following:
  • Benefits and Retirement Administration
  • Classification & Compensation
  • Wellness Programs and EAP
  • Administration and facilitation of FMLA, ADA, and FLSA).
• Workday, Banner and/or other ERP/HRIS Systems
• NeoEd/NeoGov Applicant Tracking System or other similar Applicant Tracking Systems (ATS)

Preferred Qualifications

• Master's degree in public administration, business administration, human resources management, or related field
• SHRM/HRCI or IMPA Certification(s)
• Eight (8) years of diverse human resource experience in the identified areas.
• State of MD Retirement Coordinator
• SHRM/PHR Certification or IPMA Certification.
• Professional certification such as Certified Compensation Professional (CCP) or Certified Benefits Professional (CBP) is preferred.
• Public Notary

Knowledge, Skills, & Abilities (KSAs)

• Strong verbal and written communication skills, with the ability to present information clearly and effectively to diverse audiences.
• Excellent interpersonal skills, with the ability to collaborate across all levels of the organization.
• Demonstrated ability to adapt to changing priorities and thrive in a fast-paced environment.
• Proven experience identifying and implementing process improvements in benefits and compensation administration.
• In-depth knowledge of employee benefits regulations, including ERISA, HIPAA, COBRA, and ACA.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights.
• High attention to detail and accuracy in all aspects of work.
• Exceptional organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office Suite, particularly Excel, for data analysis and reporting.
• Ability to develop and document policies and procedures effectively.
• Creative and strategic thinker with the ability to develop innovative solutions to complex benefits-related issues.
• Demonstrated leadership in resolving technical and operational challenges.

BCCC is the only community college in Baltimore City, one of 16 community colleges in Maryland, and both a higher education institution and a State of Maryland agency. As a state agency, the College is able to offer full-time, permanent PIN employees a host of benefits including a competitive salary and tuition remission. New College PIN employees will be invited to discuss benefit options with a personnel officers. Benefits extended to all full-time PIN employees are as follows. (Click on medical and retirement plans for more detailed information)

• : (PPO, EPO, and/or HMO medical plans), vision and dental plans (PPO or DHMO)
• : include the State Employees' Pension, Teachers Pension Systems, Optional Retirement Programs (ORP) and the Law Enforcement Officer Pension System.
• Supplemental Retirement Plans - 401(k), 403(b) and 457
• Leave: 22 days of Annual Leave, 15 days of Sick Leave, 3 Personal Leave days, Leave Bank membership opportunities, 9 Holidays and a Winter Holiday break (5 days) observed between the Christmas and New Year's Day holidays
• Tuition Remission to institutions within the University System of Maryland (USM)
• Professional Development opportunities

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