Benefits Administrator - Keolis America : Job Details

Job Category: Human Resources

Requisition Number: BENEF004903

Location: Boston Office State St, 53 State Street, 11th Floor, Boston, MA 02109, USA

Knowledge and Experience:

• Bachelor's Degree in Human Resources or Equivalent
• Minimum of 1-3 years Benefits or HR related experience preferred
• Understanding of Benefits Administration, FMLA, HR Operations and Retirement
• Proficient with Microsoft Office Suite, basic to intermediate Excel skills
• Working knowledge of bSwift and Ultipro systems preferred
• Basic knowledge of ERISA, employee benefit programs, including flexible benefit programs, financial analysis, and budgeting
• Proficient with manipulating and auditing data from multiple sources

Skills:

• Requires analytic and communication skills, both written and verbal, customer service centric.
• Organized, self-starter and can handle multiple priorities in a fast paced environment
• Ability to perform mathematical calculations in computing rates, premiums, and adjustments with oversight from direct Manager
• Identify issues in processes/procedures and escalate to mgmt. with potential solution
• Eager to learn and be open to being trained/developed
• Ability to maintain confidentiality and exercise extreme discretion

Key Accountabilities:

Bswift Data Integrity:

• Responsible for review and correction of error reports after each import from UKG
• Review and enter Qualified Medical Support Orders received, work with local HR to ensure timely response to issuing authority.
• Respond to CMS inquiries
• Provide enrollment information to the Railroad board as requested for KAI employees
• Perform monthly audits to ensure benefit elections match the premium amounts being deducted from employee's paychecks and vice versa
• Provide reports to local HR to ensure timely enrollment of new hires, reminder notifications to the employees

Benefits Department Invoices:

• Audit benefit carrier invoices to ensure eligible and noneligible are being charged accurately
• Pull down monthly invoices from carrier's websites and prepare for processing, ensuring accurate billable rates and any retro adjustments are correct.
• Maintain the monthly Benefit Budget Tracker by ensuring all invoices sent to AP are accurately and timely recorded and paid
• Review invoices at the start of each year to ensure the rates being billed are accurately reflecting the agreed upon amounts.

Annual Open Enrollment:

• Assist with pulling benefit enrollment data for the broker to assist with the renewal process
• Assists with the review of the benefit offering and new year's rates
• Assists with testing of the new plan years' configuration
• Audits new plan years rates once loaded to bswift
• Assists with the review of all communications for the new plan year (Benefit Guides, Emails, Texts and posters)
• Works with Carriers to ensure all new plan year collateral materials are available and posted to Bswift Library
• Assists Local HR and Employees with questions on OE; participates in on sites
• Provides Local HR stat reports of those who have and have not yet enrolled as well as those who have added new Dependents but haven't provided documentation
• Audit the new year's benefit elections and payroll deductions prior to the first live paycheck for the year

Other Duties/Projects as Assigned:

• Create process documentation and work instructions for tasks performed
• Second tier in escalation process for benefit plan interpretation, guidance and counsel to employees and local HR
• Participates in a variety of presentations to inform and educate HR and Management on benefit administrative practices, legislative requirements, and programs
• Research current benefit trends and regulatory/legislated requirements and recommends programs/changes to the Benefits Manager.
• Assists with the design and communication of Benefit and Wellness materials, videos, and tip sheets. Coordinates the distribution vendor specific materials with the locations
• Reviews legal compliance documentation (SPDs, SARs) and coordinates any required distributions to the employees through local HR
• Assist with the review of benefits data/analysis for new business proposals and assists with the comparison of benefit offerings
• Assists with the systems testing and onboarding of new mobilizations, produces needed reports to the new location and monitors enrollment activity
• Other duties/projects as assigned

Additional Statements:

• Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
• Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
• Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
• Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible