Bell Person - Hersha Hospitality Management, LP : Job Details

Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services. Your Growth Path. Bell Captain or Guest Service Agent - Concierge or Guest Services Manager - AGM or General Manager. Your Focus. Load and unload luggage carts. Tag and store luggage. Escort guest to hotel rooms. Provide an overview of guest room, hotel services and amenities. Make deliveries to guest rooms. Assist guest with room changes. Stock pantry when necessary. Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc. Perform house attendant functions when staff shortages occur. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Follow sustainability guidelines and practices related to HHM's Earth. View program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Ensure overall gue...Guest Service, Transportation, Guest Room, Hotel