Behavioral Health Office Assistant - Diakon : Job Details

Diakon Behavioral Health Services offers a range of counseling and behavioral services to children, teens, families and adult individuals. Services are provided through counseling centers in Mechanicsburg, Lewisburg, Montoursville, Williamsport, within several public-school buildings and Chester County. Specialized programs include family-based mental health services, provided in the community and in-home, addiction counseling, trauma-focused therapy and SPIN, a service designed to assist children and youths who have problematic sexual behaviors. General Responsibilities:

• Responsible for performing a variety of duties to support the assigned functions and supervisors including typing correspondence, filing, scheduling appointments, sorting departmental mail and transcribing meeting minutes and physician evaluations and insurance verifications.
• Maintains the record keeping and filing systems; categorizes, sorts, and files correspondence, forms, reports, and other documents; maintains records and files.
• Answers and places telephone calls; assists caller if possible or transfers calls to the proper individual; takes and delivers messages; greets and assist clients/visitors.

Education/Training: A high school diploma, or equivalent with an emphasis in a business curriculum. Experience: A minimum of three (3) years' experience in related positions normally required. ADA: Ability to sit, stand, bend, stoop, reach, and lift items weighing up to 25 lbs.; visual and auditory skills. Compensation and Benefits: Diakon offers a competitive compensation and benefits package.

• Day 1 Benefits include medical, dental, vision, and prescription drug coverage.
• Tuition Assistance - up to $15,000 annually
• Paid Time Off
• 401(k) plan with employer match
• Voluntary short-term disability
• Long-term disability
• Life insurance
• Referral bonuses of up to $3,000.

Staff receive excellent training through a comprehensive paid general orientation including customer service training. We offer continuing training and education, provide the ability for career advancement, and host staff appreciation and special events. Diakon also maintains a discretionary emergency fund, which can be of assistance to staff members during critical times. In addition, Diakon offers a Love of Thy Neighbor Fund, which provides a per-day living expense and matches up to five PTO days for approved service or mission trips with other nonprofit organizations. Diakon is an equal opportunity employer. EOE/M/F/VETS/Disabled