BDC Customer Care Specialist - Tantillo Auto Group : Job Details

Description of the role: We are looking for a motivated and customer-oriented BDC Customer Care Specialist to join our team in Garden City, NY. As a BDC Customer Care Specialist, you will be responsible for providing exceptional customer service and support to our clients. Responsibilities:

• Manage inbound and outbound customer inquiries via phone, email, and chat
• Provide information and assistance to customers regarding products and services
• Schedule appointments and follow up with customers as needed
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to ensure customer satisfaction

Requirements:

• Prior experience in a customer service or sales role
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in Microsoft Office and CRM software
• High school diploma or equivalent

Benefits:

• Competitive compensation: $18.00 - $25.00 per hour paid weekly
• Opportunity for growth and advancement within the company