Baggage Claims Officers - Starting at $24.73/hr ($18.78/hr with Medical Benefits) (LAX Claims Feb2023) - Hallmark Aviation Services : Job Details

Hallmark Aviation is seeking BAGGAGE CLAIMS OFFICERS to provide Exceptional service

to our WORLD CLASS International Airlines at LAX airport.

REQUIREMENTS AND SKILLS NEEDED:

* Minimum 12 months airline experience preferred

* Must be able to work Full-Time as well as on weekends and holidays

* Excellent focus on Customer and Client satisfaction

* Ability and willingness to work harmoniously in a team environment

* Strong leadership, but stronger team player

* Ability to work under pressure and meet deadlines

* Able to communicate effectively, verbally and in writing

* Thorough Knowledge of Baggage Services and World Tracer Preferred

* Pro-active, Forward thinking

* Well Organized and Strong Planning Skills

* Arrange settlement decisions per the Airline's guildelines

* Customer relations support

* Process claims, payments and invoices in a timely manner

* Able to meet the monthly target in closing claims

Required Skills

* Microsoft Outlook, Excel and Word

* Constant interaction with passengers and management

* Constant telephone and computer usage

* Education: High School Diploma or Equivalent