Background Verification Specialist I (Contract Talent) - Robert Half International : Job Details

Who We Are. Robert Half, one of FORTUNEs Worlds Most Admired Companies and a Fortune 100 Best Companies to Work For is hiring for a Background Verification Specialist I (Contract Talent) to join the Background Verification department on a contract basis. What You'll Do. Process and Program Support. Work closely with customers as a liaison, to identify and assess customers (field, corporate service departments and candidate) needs in resolving existing or emerging problems, escalating as appropriate. Effectively manage large amounts of incoming calls and emails, researching and completing tasks specific to: Field and candidate questions/issues; as well as adding, removing and auditing primary vendor user access. Identify and present solutions to ensure excellent service standards and maintain high customer satisfaction within the prescribed 2 hour service level response time for Background Verifications/ Drug Screen/ Credit/ PA 2/ Health Screen programs. Build sustainable relat...Verification, Talent, Contract, Specialist, Training, Support, Business Services, Staffing