B2B Sales Engineer - West Coast - Samsung Electronics America North America : Job Details

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We've grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today's technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA's ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations. People| Excellence | Change | Integrity | Co-Prosperity

The B2B Sales Engineer (SE) will function as a technology expert within the Samsung Mobile Enterprise Business Unit. This role will require a working knowledge of enterprise environments including, but not limited to, Windows OS and deployment, System Center Configuration Manager (SCCM), and Windows Deployment Services (MDS). The SE will be required to position best-in-class solutions for enterprise customers leveraging the Samsung B2B portfolio and solutions from the partner ecosystem. The SE will function as a technical expert for Samsung as well as all the solutions within the Samsung partner ecosystem.

Essential Duties and Responsibilities include the following:

• Address all technical pre-sales challenges brought to the Samsung Enterprise Sales team.
• Provide direct interaction with Samsung Product Management, Channel Sales, Samsung Sales teams, and customers.
• Serve as Subject Matter Expert (SME) for Samsung Windows B2B product and solution portfolio.
• Provide product line sales support, feature development, and product category intelligence. Test advertised functionality and work to fill any gaps within the portfolio. Search out and find new applications that are strategic to Samsung.
• Act as liaison between customers and Samsung Technical Delivery Manager when necessary.
• Assist in the development and management of the Windows product line to ensure effective launch of new B2B products.
• Travel Percentage: 10-20%
• Conduct regular in-person and web-based sales demonstrations for customers.
• Support multiple configurations of Samsung products and solutions in complex enterprise environments.
• Prepare and deliver technical training and sales presentations to channel partners and/or direct customers.

Minimum Qualifications:

• Bachelor's Degree or equivalent in an engineering (technical discipline) or computer-related field.
• MCSA, MCSD, or MCSE certification preferred.
• 5 to 10 years' experience supporting Windows and/or Chrome OS.
• Candidate must be able to appropriately handle internal and external high-profile escalations.
• Windows Deployment Services (MDS)
• System Center Configuration Manager (SCCM)
• Remote Management Software (RMS) Solarwinds, ConnectWise Automate, or Kaseaya
• Experience with a (MSP) Managed Service Provider or OEM is preferred
• Background in application development preferred.
• Work independently and maximize productivity.
• Work in a team environment to achieve project milestones within established time frames.
• Ability to complete tasks and resolve problems that require creativity.
• Function in fluid situations that have broad guidelines vs. firm process.
• The ability to write, read, interpret, explain, and act on technical documents, engineering materials, and contracts (or related documents) based on corporate legal standards, engineering standards, and business philosophy.
• Ability to deliver professional presentations in writing or orally, including complex business and technical matters to an audience with high technical skills, management, and operational experience.

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Life @ Samsung -

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The salary range for this role will vary among specific regions due to geographic differentials in the labor market, and actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role. However, the salary ranges in the following regions are expected to be as follows:

• Colorado: $138,500 to $146,000
• NYC: $173,500 to $182,500
• Washington State: $159,500 to $167,500
• California: $180,500 to $189,500

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.