AWS DevOps Engineer - RingCentral : Job Details

Remote role with emphasis on candidates on the East Coast.

RingCentral is hiring for a DevOps AWS Engineer to build and maintain a highly scalable and reliable infrastructure using AWS, Jenkins, GitHub, Terraform, and monitoring. You will collaborate with development and operations teams to ensure smooth delivery and deployment of applications. This role requires strong expertise in AWS services, CI/CD with Jenkins, source code management with GitHub, and infrastructure provisioning with Terraform.

The ability to architect, collaborate, and be effective is crucial. The ability to influence and mentor stakeholders while being hands-on is highly desirable.

• Design, implement, and maintain highly available and scalable infrastructure on AWS.
• Architect and maintain application infrastructure.
• Collaborate with development teams to define infrastructure requirements and provide guidance on best practices.
• Improve the Change management process of the team.
• Provide status updates and communicate effectively with team members and stakeholders.
• Develop and maintain CI/CD pipelines using Jenkins for efficient application deployment and release management.
• Manage and automate infrastructure provisioning and configuration using Terraform.
• Monitor and troubleshoot system and application issues, ensuring high availability and performance.
• Implement and maintain monitoring and logging solutions to ensure the health and performance of the infrastructure.
• Perform regular system and application security audits and implement necessary measures to protect the environment.
• Collaborate with cross-functional teams to optimize and improve software development and deployment processes.
• Stay up to date with industry trends and best practices in DevOps, SRE, and cloud technologies.

• 5+ years of experience with AWS.
• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Strong experience as a DevOps Engineer or SRE Engineer in a production environment.
• Advanced knowledge of AWS services, including EC2, S3, RDS, Lambda, and CloudFormation.
• Expertise in building and maintaining CI/CD pipelines using Jenkins and GitHub.
• Solid understanding of GitHub workflows, including branching, merging, and pull requests.
• Hands-on experience with Terraform and Helm for infrastructure provisioning and management.
• Basic scripting skills (e.g., Node.js).
• Experience with containerization (Docker) and orchestration (EKS) is a plus.
• Ability to present and implement best practices; strong problem-solving and troubleshooting skills.
• Knowledge of networking, load balancing, and security best practices in cloud environments.
• Knowledgeable with monitoring tools such as CloudWatch, Prometheus, or Loki Stack.
• Strong communication and collaboration skills for working with cross-functional teams.
• Understanding of change management and DevOps practices; ability to communicate with internal and external stakeholders.
• Understanding of infrastructure reliability and resilience.

• Comprehensive medical, dental, vision, disability, and life insurance
• Health Savings Account (HSA), Flexible Spending Account (FSAs), and commuter benefits
• Voluntary supplemental health coverage and life insurance
• 401K match and ESPP
• Paid time off and paid sick leave
• Paid parental and pregnancy leave
• Family-forming benefits (IVF, preservation, adoption, etc.)
• Emergency backup care (child/adult/pets)
• Employee Assistance Program (EAP) with 24/7 counseling
• Free legal services for legal advice, document creation, and estate planning
• Employee referral bonus program
• Student loan refinancing assistance
• Employee 1:1 coaching, perks, and discounts program

RingCentral, Inc. is a leading provider of business cloud communications and contact center solutions based on its MVP platform. RingCentral enables modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, with offices worldwide.

RingCentral is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodations for applicants with disabilities during the application and interview process. If you require such accommodations, please learn more about how we can assist you through our accessibility resources.

If you are hired in New York, Maryland, Connecticut, Rhode Island, the compensation range for this position is between $115,000 and $140,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Salary may vary based on location, skills, and experience.

This role has an application deadline of November 30th. Please apply prior to the deadline to be considered for the role.