AVP, Head of Customer Delivery - Everest Evolution - Everest : Job Details

Join to apply for the AVP, Underwriting Operations role at Everest6 days ago Be among the first 25 applicantsJoin to apply for the AVP, Underwriting Operations role at EverestGet AI-powered advice on this job and more exclusive features.Title:AVP, Underwriting OperationsCompany:Everest Insurance CompanyJob Category:OperationsJob Description:Everest Insurance is seeking a dynamic and strategic leader to join our Underwriting Services Team as the AVP, Head of Customer Delivery – Everest Evolution . This role will oversee four geographically dispersed teams supporting our Everest Evolution, Wholesale businesses and serve as a key liaison between Underwriting and North America Operations. The successful candidate will drive operational excellence, lead strategic initiatives, and ensure alignment across business units, technology, and operations.This is a high-impact leadership role that blends operational execution with strategic influence, supporting both our operating model and technology driven changes as well as the broader goals of the Evolution underwriting units. Locations available: Atlanta, GA, Warren, NJ, Chicago, IL, or New York City, NY.Responsibilities include but not limited to:Team & Operational LeadershipLead and manage 4 teams (30+ members) across multiple U.S. locations supporting Evolution Underwriters.Oversee our responses to internal audits inclusive of root cause problem solving when applicable.Foster a culture of continuous improvement, accountability, and engagement.Recruit, train, and mentor talent while empowering the extended leadership team.Strategic & Cross-Functional AlignmentAct as the primary liaison between Evolution Underwriting units and the broader North America Operations team (including Data & Analytics).Provide strategic support to senior leadership in Underwriting and Operations on operational and technology implications of major initiatives.Coordinate project management efforts for cross-functional initiatives, supporting Underwriting product leaders and broader business goals.Own and/or contribute to a variety of business specific initiatives including, broker data management strategy; product management and filings; and overseeing alignment to Corporate Underwriting guidelines.Performance & Change ManagementDeliver on operational metrics and customer experience goals through proactive monitoring and problem-solving.Lead change management efforts to support adoption of new tools, workflows, and strategic initiatives.Break down silos and leverage best practices across teams to drive operational sustainability.Qualifications, Education & Experience:Bachelor's degree or equivalent business experience required.Minimum 10+ years of (re)insurance experience, with at least 5 years in a strategic leadership role.Minimum of 5 years' experience in leadership in the Wholesale/Excess and Surplus Lines spaceProven experience in operating model transformation and change management.Strong background in project management and cross-functional delivery.Experience working in matrixed and virtual team environments is a plus.Demonstrated ability to deliver on key performance indicators.Knowledge, Skills & Competencies:Strategic thinker with strong organizational and execution capabilities.Excellent communicator and relationship builder across all levels of the organization.Demonstrated ability to lead high performing, engaged teams and manage through changeStrong data-driven analysis, planning and problem-solving mindset.Passion for process improvement and leveraging technology to drive change for business improvementComfortable navigating ambiguity and driving clarity in evolving environments.High sense of ownership, urgency, execution and accountability.For NJ, NY and Chicago Only: The base salary range for this position is $152,000 - $214,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location.What if I don't meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn't align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.Our CultureAt Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture.Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.Type:RegularTime Type:Full timePrimary Location:Warren, NJAdditional Locations:Atlanta, GA, Chicago, IL - South Riverside, New York, NYEverest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at [email protected] U.S. Privacy Notice | Everest (everestglobal.com)Seniority level Seniority level ExecutiveEmployment type Employment type Full-timeJob function Job function Finance and SalesIndustries InsuranceReferrals increase your chances of interviewing at Everest by 2xGet notified about new Assistant Vice President Underwriting jobs in Warren, NJ .Jersey City, NJ $88,000.00-$102,000.00 2 weeks agoWhitehouse Station, NJ $88,000.00-$102,000.00 2 weeks agoSenior Underwriter, E&S General Liability Morristown, NJ $120,000.00-$160,000.00 1 week agoWhitehouse Station, NJ $88,000.00-$102,000.00 1 month agoSIU Senior Investigator, Underwriting/Premium Investigations SIU Senior Investigator, Underwriting/Premium Investigations Loss Sensitive Underwriter, Senior or AVP Parsippany, NJ $120,000.00-$222,000.00 1 week agoSenior Underwriter, Professional Liability - Healthcare Parsippany, NJ $172,000.00-$222,000.00 6 days agoSenior Underwriter (AVP), Financial Institutions Counterparty Credit Risk Business Analyst (Local Candidates Only / Onsite Interview) Loss Sensitive Underwriter, Senior or AVP Jersey City, NJ $120,000.00-$222,000.00 1 week agoBusiness analyst long term care Insurance Business Analyst with PolicyCenter- Remote Business Analyst With Workers Compensation Claims - Hybrid Surety Underwriting Manager / Warren, NJ Warren, NJ $134,000.00-$150,000.00 21 hours agoProperty & Casualty- Business Analyst / Product Owner ( 3 Days Onsite) Business Analyst with Guidewire Policy Center - Remote With Travel Business Analyst, Insurance Data Validation & Statistical Reporting Newark, NJ $102,890.67-$139,637.34 1 month agoBusiness Analyst With Payments Experience -Jersey City, NJ We're unlocking community knowledge in a new way. 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