AVP, Data & Analytics - PET - Burtch Works : Job Details

Location: Cary, NC / Bridgewater, NJ / NYC (Hybrid - 3 days in office)

About the Company:

We are a leading financial services companies, providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets worldwide and over 150 years of disciplined risk-management experience, we hold leading positions across the United States, Latin America, Asia, Europe, and the Middle East. We are committed to building a purpose-driven and inclusive culture that energizes our people, with a focus on creating a more confident future for people around the world.

Job Summary:

We are looking for an experienced VP of Data and Analytics to join our newly consolidated Data and Analytics (D&A) organization supporting our U.S. Business. The ideal candidate will be an experienced analytics leader with deep expertise in pet, medical or P&C insurance. This role will involve overseeing all D&A efforts for our fastest-growing product line while serving on the extended leadership team for the Pet business.

Key Responsibilities:

• Executive Leadership: Serve as a vital member of the extended Pet insurance leadership team, participating in strategic planning and goal setting. Build strategic partnerships with key business, Technology and other leaders.
• Team Development & Cultural Transformation: Lead the cultural shift from traditional technology-focused data team to a business-outcome-driven mindset. Develop training programs for pet domain knowledge and communication skills. Redesign performance metrics to emphasize business impact and stakeholder satisfaction.
• Initiative Delivery: Co-develop and execute the data and analytics roadmap for Pet, aligned with business objectives and enterprise data strategy.
• Claims Automation: Enhance auto-adjudication models to substantially increase auto-adjudication rates and processing speed while maintaining accuracy to manage claims costs during exponential business growth.
• Data Hub and Reporting Modernization: Continue building a new data hub for all pet data while enhancing operational dashboards and migrating approximately 100 production reports to new data infrastructure.
• Data Science Solutions: Ideate, design and execute various data science solutions that provide meaningful business outcomes, with heavy use of OCR, NLP and LLMs, and building a brand-new ontology for animal health claims.
• Governance and Data Expertise: Establish governance frameworks for data modeling, metadata, data quality and related regulatory compliance. Create D&A-side data owners and data stewards as data community leaders.
• Global Team Management: Fully integrate a global team spanning U.S. and India-based employees across multiple locations, along with consulting resources. Drive consistent culture and performance standards while designing career development paths for high-potential talent.
• Proactive D&A Leadership: Identify and propose data-driven solutions to business challenges, transforming the analytics organization from a traditional service provider to a strategic innovation partner.

Requirements:

• Education: Master's degree in Statistics, Mathematics, Computer Science, or related quantitative field (B.S. degree with continuing education could be equivalent)
• Experience: 15+ years of progressive experience in data analytics leadership; 10+ years of pet, medical or P&C insurance experience, or other consumer financial services experience with similar complexity
• Skills:
  • Demonstrated expertise in advanced analytics, statistical modeling, and data science (classical, modern ML/non-parametric, and AI methodologies)
  • Proficiency in statistical programming languages (Python, R)
  • Expertise with OCR, various NLP techniques, LLMs and building ontologies
  • Expertise in data engineering, data governance and Data/ML Ops
  • Proficiency in SQL and Business Intelligence tools (Tableau, PowerBI, etc.)
  • Excellence in stakeholder management and executive communication
  • Understanding of legacy insurance platforms and modernization initiatives
• Other: 10-20% travel required for stakeholder meetings, office visits and industry conferences

Preferred Qualifications:

• Experience with employee benefits plans
• Experience with Hadoop and MS Azure
• Previous success in leading business transformation through analytics
• Competitive Salary: Commensurate with experience and industry standards
• Health and Wellness: Comprehensive health insurance and wellness programs
• Work-Life Balance: Flexible hybrid work arrangement (3 days in office), generous PTO
• Professional Development: Ongoing training and development opportunities in this fast-growing business area
• Additional Perks: Recognition as part of one of Fortune magazine's World's Most Admired Companies, Fortune World's 25 Best Workplaces, and Fortune 100 Best Companies to Work For

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>> Page of 3 AVP, Data & Analytics - PETNew York, NY

Type

Permanent

Pay Rate

Salary

$200000 - $230000

Job Title: Head of Data and Analytics

Location: Cary, NC / Bridgewater, NJ / NYC (Hybrid - 3 days in office)

About the Company:

We are a leading financial services companies, providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets worldwide and over 150 years of disciplined risk-management experience, we hold leading positions across the United States, Latin America, Asia, Europe, and the Middle East. We are committed to building a purpose-driven and inclusive culture that energizes our people, with a focus on creating a more confident future for people around the world.

Job Summary:

We are looking for an experienced VP of Data and Analytics to join our newly consolidated Data and Analytics (D&A) organization supporting our U.S. Business. The ideal candidate will be an experienced analytics leader with deep expertise in pet, medical or P&C insurance. This role will involve overseeing all D&A efforts for our fastest-growing product line while serving on the extended leadership team for the Pet business.

Key Responsibilities:

• Executive Leadership: Serve as a vital member of the extended Pet insurance leadership team, participating in strategic planning and goal setting. Build strategic partnerships with key business, Technology and other leaders.
• Team Development & Cultural Transformation: Lead the cultural shift from traditional technology-focused data team to a business-outcome-driven mindset. Develop training programs for pet domain knowledge and communication skills. Redesign performance metrics to emphasize business impact and stakeholder satisfaction.
• Initiative Delivery: Co-develop and execute the data and analytics roadmap for Pet, aligned with business objectives and enterprise data strategy.
• Claims Automation: Enhance auto-adjudication models to substantially increase auto-adjudication rates and processing speed while maintaining accuracy to manage claims costs during exponential business growth.
• Data Hub and Reporting Modernization: Continue building a new data hub for all pet data while enhancing operational dashboards and migrating approximately 100 production reports to new data infrastructure.
• Data Science Solutions: Ideate, design and execute various data science solutions that provide meaningful business outcomes, with heavy use of OCR, NLP and LLMs, and building a brand-new ontology for animal health claims.
• Governance and Data Expertise: Establish governance frameworks for data modeling, metadata, data quality and related regulatory compliance. Create D&A-side data owners and data stewards as data community leaders.
• Global Team Management: Fully integrate a global team spanning U.S. and India-based employees across multiple locations, along with consulting resources. Drive consistent culture and performance standards while designing career development paths for high-potential talent.
• Proactive D&A Leadership: Identify and propose data-driven solutions to business challenges, transforming the analytics organization from a traditional service provider to a strategic innovation partner.

Requirements:

• Education: Master's degree in Statistics, Mathematics, Computer Science, or related quantitative field (B.S. degree with continuing education could be equivalent)
• Experience: 15+ years of progressive experience in data analytics leadership; 10+ years of pet, medical or P&C insurance experience, or other consumer financial services experience with similar complexity
• Skills:
  • Demonstrated expertise in advanced analytics, statistical modeling, and data science (classical, modern ML/non-parametric, and AI methodologies)
  • Proficiency in statistical programming languages (Python, R)
  • Expertise with OCR, various NLP techniques, LLMs and building ontologies
  • Expertise in data engineering, data governance and Data/ML Ops
  • Proficiency in SQL and Business Intelligence tools (Tableau, PowerBI, etc.)
  • Excellence in stakeholder management and executive communication
  • Understanding of legacy insurance platforms and modernization initiatives
• Other: 10-20% travel required for stakeholder meetings, office visits and industry conferences

Preferred Qualifications:

• Experience with employee benefits plans
• Experience with Hadoop and MS Azure
• Previous success in leading business transformation through analytics

Benefits:

• Competitive Salary: Commensurate with experience and industry standards
• Health and Wellness: Comprehensive health insurance and wellness programs
• Work-Life Balance: Flexible hybrid work arrangement (3 days in office), generous PTO
• Professional Development: Ongoing training and development opportunities in this fast-growing business area
• Additional Perks: Recognition as part of one of Fortune magazine's World's Most Admired Companies, Fortune World's 25 Best Workplaces, and Fortune 100 Best Companies to Work For

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