Aviation Account Manager - Exxon Mobile : Job Details

The Aviation Account Manager is responsible for developing and maintaining customer relationships for the sale of aviation fuels to national and global accounts. The role is office-based in Spring, TX and will involve travel (typically 20-30% a month). The role involves interfacing externally with fuel buyers and internally with customer service, credit, pricing, and supply contacts. The individual will be the primary contact for customer interactions and will be expected to grow volume with existing relationships while also prospecting volume growth with new customers.

• Assume overall responsibility for customer / territory portfolio:
• Sales management
• Account management
• Coordination with partners for supply, credit, payment terms, pricing and invoicing activities
• Act as focal point between customer and ExxonMobil
• Accountable for completion of airport plans / aviation customer account plans and ensuring effective communication / implementation of plans globally
• Optimize general interest and cross functional returns through interactions with value chain partners
• Support key strategic customer accounts to foster long-term relationships and build business
• Manage credit exposure, effectively balancing risk / reward
• Identify, track and assess key trends relating to market developments and competitor activity; provide input to strategy that enables EM to win in the market
• Ensures effective use of the Aviation Gatekeeper / Solicitor process for Airports
• Leverage strong understanding of supply, pricing, operations and logistics
• Steward, adhere to and execute all management systems and standards (safety, controls, legal, etc.)
• Effectively use pipeline tracker to:
• Ensure pipeline opportunities are aligned with organization objectives
• Manage applicable sales opportunities through the sales process
• Identify new opportunities and maintain effective opportunity pipeline flow
• Work with internal partners to assess customer opportunities with a view to the general interest
• Contribute to projects and special initiatives as assigned
• Attend skills and competency development training

Skills and Qualifications

• Selling skills prior experience in Aviation Fuels or Trading
• Bachelors in Engineering, Business, Finance, Management, Supply Chain, Marketing or equivalent degree
• Willing to travel; flexible and adaptable to changing demands and priorities
• Demonstrated ability to handle multiple priorities and stakeholders
• High degree of systems skills MS Suite, Tableau, Salesforce, etc and easily develops proficiency in new systems
• Strong analytical and interpersonal skills

Preferred Qualifications

• Customer Relationship Management
• Business/Market Knowledge
• Teamwork
• Cultural Sensitivity & Diversity
• Personal Effectiveness
• Strong analytical and communication skills
• Strategic thinking, strong business insight and judgment
• Commercial acumen with ability to effectively interface and influence externally
• Able to manage regulatory bodies, media and other key external interfaces
• Revenue management and understanding of profitability drivers in business line

ExxonMobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

Job id: 80646