Automotive Sales Consultant New York, 770 11th Avenue Start from: immediately - Daimler AG : Job Details

Located on a 330,000 square foot lot on 11th Avenue between 53rd and 54th Streets, Mercedes-Benz Manhattan is the only Mercedes-Benz dealership in the country owned and operated by Mercedes-Benz, delivering an uncompromising inventory of new and pre-owned Mercedes-Benz luxury vehicles and Sprinter Vans. We are the trusted dealership for drivers throughout New York and beyond.

The Mercedes-Benz Manhattan Sales Consultant must provide a consistently outstanding brand and customer experience through consistently outstanding preparation, attitude, and teamwork.

Responsibilities

• Respond to customer inquiries regarding the lease/purchase of new/pre-owned Mercedes-Benz vehicles.
• Sell/lease as many vehicles as required by MBM's annual minimum standards.
• Maintain customer satisfaction.
• Keep customers informed by confirming orders.
• Prepare and send written communication/documentation for timely transactions.
• Achieve required customer satisfaction survey requirements
• Assist customers with all aspects of vehicle ownership, including but not limited to: scheduling service appointments, assisting with lease maturities, acting as a liaison for Collision Center inquiries, follow-up on
• DMV issues, procuring any and all missing documentation for financing, and supplying Sales Managers with accurate order status.
• Accomplish department results by maintaining CSO.
• Must be flexible to accommodate customer needs (appointment)
• Calculate lease and purchase options for customers and quote accurate payments.
• Collect required customer information such as email address and mailing address.
• Follow-up with customers to obtain referrals and repeat business.
• Secure customers personal information (license, credit application)
• Maintain a clean and safe work area.
• Able to commute into and out of Manhattan/New York City on a daily basis.

• Bachelor's degree required.
• Must have 3-5 years of luxury vehicle sales experience. (MB experience preferred)
• Must have flexible schedule.
• Must be able to work Saturdays.
• Must be articulate and communicate with customers competently.
• Work Holidays when required.
• Valid Driver's License.

EEO Statement

Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.