Automotive Dispatcher / Assistant Service Manager - Audi New Rochelle : Job Details

Join the Audi New Rochelle Team!Automotive Dispatcher / Assistant Service Manager Location: New Rochelle, NY Job Type: Full-Time Department: ServiceAre you ready to accelerate your career with a premium brand? Audi New Rochelle is looking for a highly motivated, detail-oriented, and customer-focused Automotive Dispatcher/Assistant Service Manager to join our fast-paced and dynamic Service Department! What You'll Do:

• Efficiently dispatch repair orders to technicians based on skill level, availability, and priority
• Support the Service Manager with day-to-day operations, including workflow optimization and team coordination
• Communicate with technicians, advisors, and parts department to ensure smooth service operations
• Monitor and update repair timelines to ensure on-time vehicle delivery
• Ensure customer satisfaction by maintaining strong relationships and timely updates
• Assist in resolving any service-related concerns or escalations
• Maintain accurate service records and adhere to dealership and manufacturer standards

Why Join Us?

• Work with a prestigious, high-performance brand
• Be part of a collaborative, team-oriented environment
• Opportunity for growth and advancement within the dealership group
• Competitive compensation and benefits package, including:
  • Health, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Holidays
  • Employee Discounts on Vehicles and Service

What We're Looking For:

• 2+ years of experience in a dealership service department (dispatcher, service advisor, or management role preferred)
• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Knowledge of CDK/ADP or similar DMS software is a plus
• Passion for the automotive industry and a drive to exceed expectations

Apply Today!Ready to shift your career into high gear? Submit your resume to [email protected] and a brief cover letter telling us why you're the perfect fit for Audi New Rochelle!Audi New RochelleWhere performance meets passion.