Auto Customer Service Reps - Private : Job Details

A leading Auto Group in the Northern California area is seeking a detail-oriented DMV Contract Clerk to join our administrative team. If you thrive in a fast-paced environment and have a sharp eye for documentation, this role offers stability, growth, and the chance to be a key player in dealership operations.

Why Work with Us?

• We believe precision drives performance.
• Our dealership is built on trust, transparency, and teamwork.
• As a DMV Contract Clerk, youll be part of a supportive environment that values your expertise and invests in your success.
• We offer competitive pay, full benefits, and opportunities for advancement in a well-established, customer-focused organization.

We offer:

• $20 per hour we pay more for your experience
• Full paid benefits
• 401(k)
• Employee discount
• Community involvement
• Company-paid vacation and holidays
• Career advancement opportunities

Key Responsibilities:

• Process new and used vehicle contracts accurately and efficiently
• Prepare and submit DMV paperwork for registration, title transfers, and trade-ins
• Calculate and verify taxes, fees, and payment schedules
• Reconcile accounting schedules and electronic funding transactions (EFTs)
• Maintain organized records and ensure compliance with state regulations
• Communicate with customers and DMV agencies to resolve documentation issues
• Support the sales and finance teams with contract-related tasks

Qualifications/Requirements:

• 2+ years of automotive contract or DMV processing experience preferred
• Strong knowledge of state DMV procedures and documentation requirements
• Proficiency in dealership management systems (e.g., CDK, Reynolds & Reynolds)
• Excellent organizational and multitasking skills
• High level of accuracy and attention to detail
• Professional communication and customer service skills
• High school diploma or equivalent required
• Please upload your resume. Completing the online assessment will grant you priority approval!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screen.

We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.

• Customer Service