Audio Visual Specialist - NYS Unified Court System - Division of Court Modernization : Job Details

Job description

The Division of Court Modernization (DCM), part of the New York State Office of Court Administration, is dedicated to making court spaces more functional and accessible through human-centered design and innovative technology. Our mission is to ensure the full participation of all stakeholders in the justice process and to enhance their experience by delivering forward-thinking solutions that improve both efficiency and the quality of justice services for millions of New Yorkers.

DCM specializes in AV/IT integration, including structured wiring, audio and acoustic systems, evidence presentation systems, videoconferencing, streaming, digital signage, and accessibility technology. We are seeking candidates with demonstrated experience in delivering technical training, documenting technical installations, creating marketing or instructional materials, and providing logistical support for complex projects. We are also seeking candidates with hands-on experience in performing structured cabling and audio-visual installations.

Whether you bring expertise in project management, engineering, audiovisual technology, information technology (networking or programming), or customer service and training, DCM offers an environment where you can apply your skills, expand your experience, and contribute to meaningful improvements in the justice system.

The New York State Unified Court System offers an excellent benefits package, including four weeks of paid vacation, generous sick leave, and comprehensive health insurance coverage.

Responsibilities

The Audio Visual Specialist will perform a wide range of functions to support the Division of Court Modernization operations, including but not limited to, the research, development, design, deployment, maintenance, training and support of the state-of-the-art audio and visual systems in courtrooms, jury rooms, training and conference rooms throughout the state. Court Modernization technicians and engineers resolve and monitor cabling, networking equipment, audio visual hardware, software and configuration problems, contact vendors and visit remote location within New York State to resolve problems. Audio Visual Specialists coordinate with court managers and vendors for the delivery of audio-visual solutions and are responsible for reporting project progress to Technical Managers and the Director of Court Modernization. Court Modernization Audio Visual Specialists provide information to Technical Managers on the work of subordinate personnel and assist help desk personnel to resolve escalated technical problems. Depending on the job assignments, frequent travel within New York State, as well as the ability to lift equipment weighing up to 30 lbs, may be required.

The ideal candidate for this role should possess the following qualifications:

• Proficiency in delivering in-person training on courtroom technology to a diverse audience—including technical and non-technical court staff and external attorneys.
• Skill in developing and editing documentation such as user guides, training materials, and marketing or promotional content (including video scripts).
• Experience performing quality-assurance checks on courtroom technology installations and ability to incorporate feedback from local courts to enhance the user experience.
• Comprehensive knowledge of audio engineering and acoustic principles.
• Hands-on expertise in installing, configuring, and troubleshooting audiovisual equipment.

When you join the Division of Court Modernization, you join a close-knit team with strong entrepreneurial spirit and relentless enthusiasm with assisting the public in receiving expedient access to and participation in the justice process. You become part of a culture where your opinions are embraced and the work you do positively impacts the lives of millions of New Yorkers. This culture and DCM's mandate to innovate, fosters an environment where you have the ability to help institute impactful change, develop outside-the-box solutions for challenging court spaces, and achieve unlimited career satisfaction.

EMPLOYMENT OPPORTUNITY ANNOUNCEMENT STATE OF NEW YORK

UNIFIED COURT SYSTEM

ANNOUNCEMENT NO. 15127

THERE IS CURRENTLY TWO (2) POSITIONS AVAILABLE IN THE DIVISION OF COURT MODERNIZATION.

POSITION TITLE: Audio Visual Specialist

BASE SALARY: $84,659 to$94,386 (Based on education, experience, and skills)

QUALIFICATIONS: Bachelor's degree from an accredited college or university and three to four (3-4) years of related technical experience; or An equivalent combination of education and related technical experience in a help desk or technical environment.

Additional Requirements:

• Frequent travel within the Western NY Area (Syracuse, Rochester, Buffalo) may be required.

• Ability to lift equipment weighing up to 30 pounds may be required.

This role is ideal for individuals eager to expand their technical skills while contributing to the modernization and accessibility of New York State's court system.

LOCATION: Office of Court Administration - Division of Courtroom Modernization

144 Exchange Blvd., Rochester, NY 14614

CLASSIFICATION: NON-COMPETITIVE

GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work performed by persons assigned to this title. They do not include all job duties performed by employees in the title, and every position does not necessarily require these duties. Although a position is available and situated at a specific location, the appointee may be subject to reassignment to any position in the same title in this promotion unit dependent upon the needs of the Unified Court System. All applications received from this announcement may be used to fill any vacancies in this title that may occur in this court or agency within the next six (6) months. Position(s) available at the present time: 2

APPLICATION PROCEDURES: All interested persons meeting the minimum qualifications are encouraged to submit a UCS-5 Application for Employment form (obtainable from any administrative office in a court building or on the web at www.nycourts.gov/careers/UCS5.pdf) and a resume to [email protected]

Submissions must be received by September 30, 2025.