Associate Systems Engineer or Systems Engineer - University of Illinois : Job Details

Associate Systems Engineer or Systems Engineer Technology Services - University of Illinois Urbana-Champaign The Associate Systems Engineer or Systems Engineer focuses on providing support for the Technology Services Enterprise Systems services, which includes virtual hosting, data storage, and data backup. This role participates in the planning and development of future service states, daily operations, environment updates, vendor interactions, and relevant software and licensing. The ideal candidate will bring a strong background in storage, backup, and virtualization technologies. We are looking for someone who's approach to technological problems is rooted in collaboration, clear communication, innovation, and efficiency. Hybrid work options may be available for this position, with the ability to be on-site at the University of Illinois Urbana-Champaign campus as needed per the University's Workplace Flexibility policy. Sponsorship for work authorization is not available for this position. Why Work at Technology Services? Highlights of Employee Benefits Job Summary The Associate Systems Engineer or Systems Engineer focuses on providing support for the Technology Services Enterprise Systems services, which includes virtual hosting, data storage, and data backup. This role participates in the planning and development of future service states, daily operations, environment updates, vendor interactions, and relevant software and licensing. Ensuring the reliability, stability, and expandability of this service is a key objective of this team. Collaborating within Technology Services and across campus is a top priority for this role. Duties & Responsibilities

• Service Management and Delivery
  • Administering services with a focus on reliability and stability to deliver a trusted campus level service set.
  • Ensuring completion of daily operations, environment upgrades, updates and patching, and hardware/software issues.
  • Monitoring and resolving issues that disrupt regular operations and escalating to management and other teams as needed.
  • Provide written documentation for all services managed by this position.
  • Maintain current knowledge of security related issues that may affect the services provided.
  • Maintain current knowledge of industry standards and best practices related to IT infrastructure.
  • Research new technologies and analyze for fit and value to environment.
  • Demonstrates day-to-day adherence with change control precepts and practices.
  • Systems Engineer Level: Administering and managing services with a focus on reliability and stability to deliver a trusted campus level service set.
• Service Development and Planning
  • Analyzing customer needs and interpreting how services provide those solutions for those needs.
  • Developing enhancements and improvements for the service set to keep relevance as technology and needs change.
  • Implementing new methods of providing services based on customer need and technical evolution.
  • Systems Engineer Level: Improving service delivery through automation/orchestration of the service environment.
• Business and Vendor Relations
  • Ensuring procurement requirements and recurring administrative functions are addressed in partnership with relevant business personnel.
  • Reporting customer usage on a recurring basis for service billing and cost recovery for the service set in partnership with relevant business personnel.
  • Systems Engineer Level: Meeting regularly with new and current vendors to look at roadmaps and new solutions being offered.
• Organizational Support:
  • Participating in relevant Technology Services service meetings, as needed.
  • Providing subject matter expertise for virtual host and data storage/backup to other service areas and customers.
  • Participating in organizational strategic or tactical planning as requested.
• Other duties as assigned

Associate Systems Engineer Minimum Qualifications 1. 1. High school diploma or equivalent. 2. 2. Any one or any combination totaling four (4) years from the following categories: 1. College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: 1. 30 semester hours equals one (1) year (12 months) 2. Associate's Degree (60 semester hours) equals eighteen months (18 months) 3. 90 semester hours equals two (2) years (24 months) 4. Bachelor's Degree (120 semester hours) equals three (3) years (36 months) 2. Work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. 3. 3. Demonstrated experience with System administration in a largescale Windows or Linux server environment. 4. 4. Demonstrated experience hosting platforms serving diverse systems. 5. 5. Demonstrated experience with two or more common data storage or backup architectures. Systems Engineer Minimum Qualifications 1. 1. High school diploma or equivalent. 2. 2. Any one or any combination totaling six (6) years from the following categories: 1. College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: 1. 30 semester hours equals one (1) year (12 months) 2. Associate's Degree (60 semester hours) equals eighteen months (18 months) 3. 90 semester hours equals two (2) years (24 months) 4. Bachelor's Degree (120 semester hours) equals three (3) years (36 months) 2. Work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. 3. 3. Demonstrated experience with System administration in a largescale Windows or Linux server environment. 4. 4. Demonstrated experience hosting platforms serving diverse systems. 5. 5. Demonstrated experience with two or more common data storage or backup architectures. 6. 6. Demonstrated experience working in a higher education environment. Preferred Qualifications Demonstrated experience with automation/orchestration in a largescale enterprise environment. Knowledge, Skills and Abilities

• Excellent oral and written communications skills
• Knowledge of the systems and operations used within the areas and departments of responsibility
• Ability to effectively communicate with other colleagues, supervisors, administrative staff, and other IT users
• Ability to identify and resolve technical problems
• Ability to effectively communicate and professionally interact with all staff levels
• Demonstrated knowledge of common virtual hosting platforms as an administrator and customer
• Knowledge of common network technologies and protocols
• Knowledge of common data storage architectures and data backup best practices
• Demonstrated ability to communicate complex concepts to a variety of audiences
• Ability to work with a wide range of hardware, software, and licensing vendors
• Familiarity with project management concepts to deliver large scale projects in given timelines
• Familiarity with public cloud technologies, such as Amazon Web Services (AWS) or Microsoft Azure

Appointment Information This is a 100% full-time Civil Service 5031 - Information Technology Technical Associate position, appointed on a 12-month basis. The expected start date is as soon as possible after the closing date. The budgeted salary range for the Associate Systems Engineer position is $97,000.00 to $115,000.00, and the budgeted salary range for the Systems Engineer position is $110,000.00 to $120,000.00. Salary is commensurate with experience. Sponsorship for work authorization is not available for this position. For more information on Civil Service classifications, please visit the SUCSS web site at Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on October 10, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. To complete the application process: Step 1) Submit the Staff Vacancy Application using the Apply for Position button below. Step 2) Submit the Voluntary Self-Identification of Disability forms. Step 3) Upload your cover letter, resume (months andyears of employment must be included), and names/contact information for threereferences. For further information about this specific position, please contact Sami Roch at [email protected]. For questions regarding the application process, please contact 217-###-####. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-###-####, or by emailing [email protected]. Requisition ID: 1033016 Job Category: Technical Apply at: