Associate, Operations Enablement - Strive Health : Job Details

At Strive Health, we're driven by a purpose: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare. Join us in making a real difference.

The Associate, Operations Enablement is responsible for supporting the central and regional teams through new initiative launches, continuous process improvement, and a focus on scalability and execution. This position reports centrally to the Operations Enablement Sr. Manager but works closely with central and regional leadership.

The Day to Day

• Supports operations leadership by successfully navigating a matrixed environment to address operational issues and answer related questions.
• Structures complex ambiguous problems and translates identified needs to corporate teams.
• Supports roll-out of central initiatives to the Regions and Central Teams and tracks metrics.
• Provides analytical support to drive clinical and operational OKRs and client needs.
• Performs qualitative and quantitative analysis and develop presentations for both internal and external customers.
• Builds relationships with key internal and external stakeholders to establish the clinical and operations teams as trusted partners.
• Works cross-functionally to help design and implement new standard operational processes and process improvements into the Region, adapting to Regional-specific factors.
• Measures project performance to identify areas for improvement.
• Acts as a support resource to administrative team, department managers, and clinical staff.
• Meets in person with internal and/or external stakeholders to facilitate team and business priorities/opportunities.

Minimum Qualifications

• Bachelor's degree in business or related discipline or equivalent experience.
• 1+ years of experience in consulting, business operations, operations, project management, or experience with a high-growth healthcare organization.
• Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency