Associate, J.P. Morgan Private Client – Field Incentive Support - JPMorgan Chase & : Job Details

Manage and process scorecard and net flow performance inquiries, exceptions, and error corrections. Communicate request results/feedback to appropriate stakeholders efficiently and succinctly Identify and take ownership of micro-level system/process breaks and escalate macro-level issues to appropriate stakeholders for prompt resolution. Analyze existing processes and inquiries to make recommendations to peers and management team of continuous improvement opportunities. Collaborate with business partners from other teams and functions across J. P. Morgan to improve processes, policies, and client experiences Summarize and share qualitative feedback from the field; provide accurate/timely quantitative metrics regarding request volume, SLAs, and compensation impacts. Lead and/or actively participate in special programs and projects aligned to key priorities Required Qualifications, Skills, and Capabilities:Experienced Should have 3 years of experience in financial services and backgrou...Field, Associate, Support, Private, Client, Business Partner, Banking, Business Services