Associate Director Project Management - Greater Than One : Job Details

Overview

Are you a strategic, solutions-driven leader with a passion for digital operations in media and healthcare? We're looking for an Associate Director, Digital Operations to lead complex, cross-functional projects that fuse technology, media, and innovation—delivering high-quality, on-budget results that elevate both client impact and agency performance. In this role, you'll take ownership of end-to-end project execution and portfolio financials, including P&L management, media spend tracking, and budget optimization. You'll mentor teams, enhance workflows, and ensure operational excellence while building trusted client partnerships.

Ideal candidates bring 7+ years of digital operations or project management experience (preferably in healthcare or advertising) along with deep knowledge of media platforms, data analytics, financial acumen, and digital production. Strong communication, teamwork, strategic thinking, and a passion for innovation are a must. If you\'re ready to drive value, lead with purpose, and make a measurable impact at an agency committed to excellence and inclusion, we want to hear from you!

What you'll do

• Lead end-to-end delivery of digital and media projects, ensuring alignment with client goals and agency standards.
• Develop and manage project plans, timelines, and workflows for seamless integration of media and technology.
• Anticipate and mitigate risks through proactive planning and problem-solving.
• Guide teams in executing high-quality, innovative solutions within the healthcare media landscape.
• Own financial performance of client portfolios, including P&L, budgeting, and margin optimization.
• Track media spend, reconcile expenses, and maintain accurate financial records.
• Conduct financial reviews and ensure budget alignment with client and agency goals.
• Foster accountability for financial performance across teams.

Operational Excellence & Process Improvement

• Drive operational efficiency by identifying and implementing best practices in digital and media delivery.
• Coordinate cross-functional teams to optimize resource utilization and workflow execution.
• Standardize documentation and tools to support scalability and quality.
• Contribute to agency-wide initiatives focused on innovation and operational competitiveness.

Client Engagement & Strategic Partnerships

• Act as a strategic advisor to clients, translating objectives into actionable, measurable project plans.
• Support client relationship management with transparent execution and financial tracking.
• Represent digital operations in client meetings and align work with strategic agency goals.
• Ensure client satisfaction through consistent, high-quality delivery.
• Mentor and develop team members, fostering a culture of accountability, growth, and collaboration.
• Promote high-performance behaviors aligned with agency values and leadership principles.
• Provide regular feedback, conduct 1:1s, and encourage skill development across digital and media operations.
• Stay informed on emerging trends and technologies in digital healthcare media.
• Encourage a culture of innovation and forward-thinking project execution.
• Support business development by offering operational insights that showcase agency expertise.

How you shine

• Strong organizational, communication, and problem-solving skills, capable of managing complex projects in a fast-paced, media-driven environment
• Strong communication and interpersonal skills, with the ability to engage effectively with clients, cross-functional teams, and vendors in a media and technology context
• Innovative and resourceful, with a continuous improvement mindset and the ability to drive value through media and technology solutions
• Proven ability to lead cross-functional teams, manage competing priorities, and deliver excellence with a focus on operational and financial performance
• Committed to working in a diverse and inclusive environment and upholding GTO's mission, vision and values

What's required

• 7+ years of experience in digital project management or digital operations, with a focus on media and technology within healthcare, advertising, or related industries
• Demonstrated expertise in financial management, including P&L responsibility, media spend tracking, and budget reconciliation
• Proficiency with project management tools and a strong understanding of media platforms, digital production, and data analytics
• Success in mentoring and developing team members, fostering a culture of accountability and collaboration
• Deep knowledge of media and technology with a strategic approach to project management, financial stewardship, and client satisfaction

About Us

Founded in 2000 and included in the Top 100 Agencies by Medical Marketing & Media, Greater Than One is an advanced media marketing and technology agency built for how customers experience health and wellness today. Through strategic media buys, inspirational content, and innovative technology, Greater Than One creates data-driven experiences that activate, delivering performance-proven outcomes. We seek proactive, independent-minded individuals who thrive on innovation and the desire to exceed client expectations.

Disclaimer

Greater Than One, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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