Associate Director of Dining Operations, Marietta Campus - Kennesaw State University : Job Details

Associate Director of Dining Operations, Marietta Campus

Join to apply for the Associate Director of Dining Operations, Marietta Campus role at Kennesaw State University

Associate Director of Dining Operations, Marietta Campus

Join to apply for the Associate Director of Dining Operations, Marietta Campus role at Kennesaw State University

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About UsAre you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, career opportunities, mission and values and rich benefits make us an employer of choice. We are part of the University System of Georgia. Kennesaw State will exemplify the power and promise of a student-centered, research-driven university. Our institutional values are student-inspired, promise-fulfilling, true to ourselves, elevational, open and impact-generating. In addition, we support the University System of Georgia core values of accountability, excellence, integrity and respect. We are searching for talented people to join Kennesaw State University. Come to KSU and find your passion.

About UsAre you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, career opportunities, mission and values and rich benefits make us an employer of choice. We are part of the University System of Georgia. Kennesaw State will exemplify the power and promise of a student-centered, research-driven university. Our institutional values are student-inspired, promise-fulfilling, true to ourselves, elevational, open and impact-generating. In addition, we support the University System of Georgia core values of accountability, excellence, integrity and respect. We are searching for talented people to join Kennesaw State University. Come to KSU and find your passion.LocationPrimary Location:Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.Secondary Location:Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.Job SummaryResponsible for planning, directing, and coordinating all aspects of the assigned retail and/or residential dining operations on a specific campus and/or location. Responsible for multiple unique retail food service and or residential dining locations, which may include national-brand franchises, KSU internal brands, and University-managed third-party operations.ResponsibilitiesKEY RESPONSIBILITIES:

• Directly supervises assigned staff with direct responsibility for hiring, coaching, performance management, and annual reviews
• Provides second level oversight of non-leadership staff and student assistant positions
• Ensures compliance with university and/or franchise training requirements and maintains records of current documentation
• Responsible for ensuring excellent customer service
• Develops and supports all customer service and employee engagement initiatives
• Effectively manages and adheres to KSU Dining systems and procedures for the ordering, receiving, storing, preparing, serving and selling of food and related products
• Leadership in new concept creation, as well as promotional menu development and execution
• Creates and maintains a safe and sanitary work environment and ensures requirements for appropriate sanitation and safety levels are met
• Consistently meets sales and revenue targets, effectively manages food and labor costs so that budget requirements are met or exceeded
• Assists in assigned location¿s forecasting and accounting processes
• Conducts and oversees weekly and month-end inventory and properly maintains records to comply with University and BOR rules, regulations and standards
• Serves as main point of contact for, and maintains relationships with, national franchise contacts, vendors, and key service users
• Maintains brand compliance and coordinates marketing activities and promotions for assigned location(s)
• Serves as main point of contact with Campus Services¿ Marketing in developing and implementing marketing strategies across assigned retail and/or residential dining locations
• Oversees the relationship between KSU Dining and University Stores in collaborative operations

Required QualificationsEducational RequirementsAssociate's degree from an accredited institution of higher education in related or an equivalent combination of relevant education and/or experienceOther Required QualificationsCurrent, valid, and unrestricted driver's licenseRequired ExperienceFour (4) years of related experience at a manager level or higher in a food service establishmentPreferred QualificationsAdditional Preferred QualificationsManager ServSafe CertificationPreferred Educational QualificationsAn advanced degree from an accredited institution of higher education in a related fieldPreferred ExperiencePrevious experience in a Higher Education food service settingPrevious experience with oversight of multiple conceptsAbilitiesKnowledge, Skills, & AbilitiesAble to communicate with a variety of levels of internal and external customersAble to coordinate activities with other internal departments and participates in management team meetingsAble to handle multiple tasks or projects at one time meeting assigned deadlinesSkillsExcellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skillsProficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)Proficient in HAACP StandardsSkilled in critical thinking, relationship building and customer serviceMust be a self-starter, work independently with low supervisionManagement, leadership and mentoring skillsStrong attention to detail and follow up skillsStrong customer service skills and phone and e-mail etiquetteUSG Core ValuesThe University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at Equal Employment OpportunityKennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [email protected] InformationThis is a supervisory position.This position does not have financial responsibilities.This position will not be required to drive.This role is considered a position of trust.This position does not require a purchasing card (P-Card).This position may travel 1% - 24% of the time.Background CheckPer the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

Seniority level

• Seniority levelDirector

Employment type

• Employment typeFull-time

Job function

• Job functionManagement and Manufacturing
• IndustriesHigher Education

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